Company underlines its status as a leading global outsourcing player, servicing international markets 24/7
Bucharest, Romania, 25th March, 2014 – Conectys, the recognised leader in multilingual and multicultural outsourcing services, today announced that is has opened its third delivery site. The new facility, based in the Philippines, provides a further 350 operational seats and offers additional capacity on demand for large-scale projects. Based in Davao, the new hub builds upon Conectys’ 24/7 international outsourcing services and delivers accent-free English for the North American market as well as Asian languages including Mandarin Chinese, Japanese, Korean, Filipino Tagalog and Indonesian. This further extends Conectys’ multilingual and multicultural offering to more than 35 global languages.
Conectys now has more than 850 operational seats across its three centres in Romania, Belgium and the Philippines, reinforcing its ability to handle global, multilingual and culturally compatible outsourcing operations for challenger brands and established organisations.
The new facility is equipped with fully redundant technologies to deliver business continuity, including power backup, real time automated failover and load balancing between sites and real-time replication of critical data. The facility is also fully PCI compliant ensuring the secure processing of payment transactions.
“Having a regional presence in Asia Pacific is of key strategic importance to Conectys.” said Arnold Cobbaert, CEO of Conectys. “We can now extend our market-leading outsourcing expertise, evidenced by an award for the best Business Process Outsourcing provider in Central and Eastern Europe, to new markets and offer cost effective personalised global services in more than 35 languages. Conectys is now firmly the ideal partner for global organisations, enabling them to go from multi-sourcing models to a single-sourced, performance based delivery model. Interest in this new facility with our existing and prospective customers is already exceeding our expectations, as we prepare to go live with first customer operations in a matter of weeks. We’re extremely excited by the enormous opportunity our new facility presents and the role it will play in supporting our current and future customer requirements.”
The expansion underlines Conectys’ commitment to deliver superior multilingual and multicultural outsourcing services to customers in all regions of the world.
Conectys is a recognised leader in multilingual and multicultural outsourcing services. Its specialised outsourcing capabilities create significant competitive differentiation and brand value for global organisations. Conectys combines talented multilingual teams with effective quality processes and proven technology to deliver new levels of service personalisation and profitability.
Conectys has facilities in Belgium, Romania and the Philippines, providing a global footprint and international scale to telecommunications, travel, hospitality, media and entertainment companies.
Conectys is ISO 9001:2008 certified and PCI DSS Compliant. Conectys was also awarded Best BPO firm of the Year 2014 at the CEE Awards and has been ranked a Top 10 Global Multilingual Outsourcing Vendor by leading analysts.
CCgroup, for Conectys
Sarah Wilson / Libby Cutress
Tel: +44 20 7535 7217 / +44 20 7535 7237