The Executive Board of ASC has been bolstered by the appointment of Andreas Seum, effective April 1, 2014. As ASC’s Chief Sales Officer, he will manage all global sales activities with the primary goal of establishing ASC as a workforce optimization (WFO) solution provider.
Hoesbach/Germany, April 11, 2014 – ASC (www.asctelecom.com), a worldwide leading software company with innovative solutions to record, analyze and evaluate communications, has named Andreas Seum as its Chief Sales Officer and as a member of its Executive Board. The Board now consists of Dr. Frank Schaffrath (CEO), Marco Mueller (COO) and Andreas Seum (CSO), who are all in charge of running the company.
Mr. Seum offers more than 18 years of professional experience in the ICT and Network & Security industries, primarily in sales and service management, business development and consulting & professional services.
Guenther Mueller, Chairman of the Supervisory Board of ASC, said, “With this valuable addition to our Executive Board, ASC is emphasizing its growth strategy. Andreas Seum brings to the table exactly what we need: strong leadership experience in enterprise-wide growth for a dynamic and sophisticated organization.”
Prior to joining ASC, Mr. Seum served as Managing Director of euromicron solutions GmbH and as Vice President of Global Professional Services & Solutions and Converged Networks & Security for Unify (former Siemens Enterprise Communications GmbH & Co. KG). He joined Siemens AG as Vice President IP Strategy.
Mr. Seum’s professional career began at the network equipment maker Cabletron Systems and continued as Director of Technology, a strategic international position, at Enterasys Networks.
ASC is a worldwide leading software company with innovative solutions to record, analyze and evaluate communications. All multimedia interactions in contact centers, financial institutions and public safety organizations are documented and analyzed. The content of communications becomes transparent, critical information is generated and market trends are revealed, providing real-time business intelligence for immediate management action.
ASC solutions make customer experience measurable. Specific actions can be taken to significantly improve agent retention, increase corporate revenue and create loyal customers. Thus, ASC’s clients are always one step ahead of the competition.
ASC also offers its entire suite as a Cloud solution. Therefore, customers may choose Software as a Service, on demand and always up-to-date, without any risk or pre-investment, and in the most flexible manner.
With subsidiaries in the United Kingdom, France, Switzerland, the United States, Japan, Singapore and Dubai, as well as certified and vastly experienced distribution partners, ASC’s ambitious projects span more than 60 countries. Headquartered in Germany, ASC is a powerful global player with an export quota of almost 70 percent and a worldwide service network.
For more information, contact:
ASC telecom AG • Seibelstrasse 2 – 4 • 63768 Hoesbach • Germany
Contact: Katrin Henkel, Manager PR & Communications
Phone: +49 6021 5001-264
Fax: +49 6021 5001-310