NEW YORK, NY and MUNICH, GERMANY–(Marketwired – Jul 3, 2014) – Bluewolf (www.bluewolf.com), a leading global business consulting firm, announced today that the company has partnered with ITBconsult (www.itbconsult.com), an award-winning German customer engagement cloud consultancy, to deepen its presence in Europe and offer additional local experiences in the fast-growing DACH (Germany, Austria, and Switzerland) market. Bluewolf is among the top three global leaders in the salesforce.com implementation ecosystem* and recognises ITBconsult as a firm that shares its vision and alignment for driving business transformation across an enterprise — through technology and business processes, as well as culture.
“We have found an ideal partner in ITBconsult to extend our best practices and business agility across cultural and geographic boundaries,” said Eric Berridge, CEO of Bluewolf. “This partnership provides our global clients with additional capacity and digital resources to drive customer engagement and accelerate real business outcomes in top global markets.”
Today’s businesses are moving at warp speed to penetrate new markets and engage with customers. The need for business agility, including standardisation of IT infrastructure, global collaboration, and lower overall IT costs, is driving the adoption of cloud computing. Bluewolf’s latest State of Salesforce survey found that 73 percent of companies plan to reallocate on-premise budgets to cloud-related initiatives in the coming year.
The DACH region is at the forefront of cloud acceleration — research from Trend Micro indicates that German companies allocate approximately five percent of their IT budget to the cloud and that spend is expected to grow more than 50 percent over the next year.
Coupled with ITBconsult’s market expertise, as well as offshore presence in Shanghai, China, Bluewolf can better expand its global message and business transformation expertise with more flexible reach and implementation in local contexts.
ITBconsult has strong positioning among enterprise companies, global organisations, and deep representation in healthcare and manufacturing, and this partnership provides more than 150 ITBconsult clients with added leadership and capacity that extends to North America, the Asia-Pacific region and Europe.
“We’re pleased to join Bluewolf’s international network of consulting partners,” said Maic Stohr, managing director and CEO of ITBconsult. “Organisations are looking to grow their businesses on a global scale, and this partnership integrates our regional expertise, as well as vertical leadership in life sciences and manufacturing, to provide clients the ability to extend their business transformation efforts globally.”
Leveraging Mobile to Increase Customer Engagement
This partnership also enables Bluewolf to leverage ITBconsult’s best-in-class mobile solution, Mobile VizArt, allowing customers to customise and extend the reach of their Salesforce instance with secure access and updated information from any mobile device, even when they are offline. The application is optimised for real-time capture and import, and automatically uploads changes when the user is back online.
“ITBconsult’s mobile technology is a huge value-add to our mobile practice, as companies are looking to mobilise their customised Salesforce instance in an offline capacity on any mobile device, including Windows mobile,” said Patrick Bulacz, CTO, APAC, and global head of mobile for Bluewolf. “The ability to streamline customer engagement and business processes at the moment of impact in real-time, online and offline, is crucial to saving valuable time and for organisations to produce effective business results.”
“Companies across Europe are turning to salesforce.com for their platform for growth and innovation,” said Dan Streetman, senior vice president, worldwide alliances and channel GTM, salesforce.com. “Partners like Bluewolf are transforming how companies in Germany sell, service and market for the Internet of Customers with our world-class Salesforce solutions.”
*According to IDC’s 2013 MarketScape Report.
Bluewolf is a global business consulting firm that helps companies produce extraordinary customer moments to transform their business. Named a global leader in the salesforce.com ecosystem by IDC MarketScape, Bluewolf’s strategic business consulting, cloud implementation, change management and learning, and cloud management and governance services help customer-obsessed enterprises realize business outcomes in weeks, not years. With 14+ years of expertise in cloud computing, our proven Agile Business Transformation methodology, and entrepreneurial people, rapidly innovates business processes and technologies to accelerate business results. To learn more, visit www.bluewolf.com or connect with us on Twitter, Facebook, LinkedIn and YouTube.
As a salesforce.com Platinum Cloud Alliance Partner and experts in the Life Sciences and Manufacturing industries, ITBconsult provides reliable support to national and international companies during the implementation and development of Cloud-Based CRM Infrastructures. Regardless of whether sales, service or marketing — as integration experts with the highest level of certification, ITBconsult can advise you in all matters relating to design, implementation and operation of Salesforce solutions.
In conjunction with our mobile offline solutions, specifically created for salespeople, you can use any device (laptop, smartphone, tablet) to collaborate and access to data and applications in your Salesforce environment — quickly, efficiently, and from any location. Here, ITBconsult provides the opportunity for higher productivity, in order to achieve closer integration and a higher mobility of your employees. To learn more, visit www.itbconsult.com.
Salesforce, Salesforce1 and others are among the trademarks of salesforce.com, inc.