Receptionist Job at Prixair Group

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Job Title: Receptionist

Company: Prixair Group

Job Type: Full Time

Qualification: BA/BSc/HND

Experience: 2 years

Location: Abuja, Nigeria

Job Field: Administration/Secretarial

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Prixair Group – Prixair comprises of Prixair Hotels,

Prixair Catering, Prixair Properties, Prixair Studio

and Flames Restaurant.

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We are the leading hospitality company, spanning the

lodging sector from luxurious full-service hotels to

extended-stay suites. Prixair group offers business

and leisure travelers the finest in accommodations,

service, amenities and value. Prixair group is

dedicated to continuing its tradition of providing

exceptional guest experiences.

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Details:

Receptionist  R01

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Job description and duties: – Meeting, greeting and attending to the needs of

guests, to ensure a superb customer service

experience. – Build a good rapport with all guests and resolve

any complaints/issues quickly to maintain high

quality customer service. – Deal with guest requests to ensure a comfortable

and pleasant stay. – Assist in dealing with customer complaints in an

effective and courteous manner, providing or

seeking solutions as quickly as possible. – Responsible for accurate and efficient accounts and

guest billing processes. – Assist in keeping the hotel reception area clean and

tidy at all times. – Administer all routes of reservations (eg, online,

phone) to ensure that room bookings are made

and recorded accurately. – Ensure that all reservations and cancellations are

processed efficiently. – Keep up to date with room prices and special offers

to provide accurate information to guests. – Report any maintenance, breakage or cleanliness

problems to the relevant manager. – To undertake other duties assigned by managment

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Qualification Experience: – BSc, HND and/or it's equivalent with a minimum of

2years relevant working experience.

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