Job Title: Corporate Account Partner
Job ID: 1995
Location: Rivers, Nigeria
Division: Enterprise Solutions
Employment Status: Permanent
Employer: MTN Nigeria Communications Limited
Job Description:
• Build an in-depth knowledge of the customers' operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs.
• Maintain excellent partnership and relationships with customers, based on trust and an in-depth understanding of the customers' business.
• Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
• Assist customers in understanding the value proposition and differentiations of the MTN data products and services.
• Account for the fulfillment of the sales process, from lead generation to bill delivery.
• Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
• Conduct research on potential customers and their disposable income using the data mining system.
• Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
• Prepare and present all corporate sales weekly and monthly, contractual documentation and status reports according to MTN quality standards.
Job Conditions:
• Normal MTNN working conditions
• May be required to work extended hours
• Tool of Trade Vehicle will be required for the Job
• A valid drivers license
• May be required to work extended hours overtime and weekends
• 80% of Work is carried out on the field
• National travel and a valid drivers license.
• Constantly on the road prospecting for new clients and selling more services to existing clients
Reporting To: Corporate Account Manager
Required Skills:
• First degree in Business Administration, Commerce or any other related discipline
• 4 years work experience
• Experience in the sales environment of a telecommunications company, preferably customer facing
• Good business experience
• Exposure to strategic planning
Qualification: First degree in Business Administration, Commerce or any other related discipline
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