Globacom Limited is Nigeria's Second National Operator in GSM, Fixed, Broadband and Gateway with operations in Republic of Benin and Ghana. Its subsidiary, Glo1 has launched 9,800 kilometers of submarine cable from Bude in the U.K to Lagos, Nigeria, with branches into 14 West African Countries like Senegal, Cote D'lvoire, and Ghana etc.
Suitably qualified candidates are required for the following position:
Job Title: NOC Engineers
Job Ref: NOCE
Qualification:
•Minimum of Bachelor's degree in Engineering or other relevant discipline.
Experience/Skills:
• 7 years experience in operations and maintenance in a data telecommunication company.
• Familiar with Operation Support System (OSS)/Business Support System.
Responsibilities:
• SLA management/ trouble ticketing I quality reports.
• Developing the SLA as per the inputs received from the Operations Team.
• Developing the monitoring matrices for SLA Performance.
• Fault isolation and monitoring of equipment through NMS (Network Management System).
• Monitor the network 24/7 and facilitate correction of carrier misalignment problems.
• Provide technical reactive/proactive service to customers reporting fault, working within committed SLAs,
• Ensure clear records of work carried out are maintained.
Remuneration:
These positions attract internationally competitive remuneration packages
Method of Application:
Qualified candidates should e-mail their resume with a passport photograph, if possible (quoting the relevant references for the vacancy in the subject of the e-mail) to: Glo1.job@gloworld.com
Application Closing Date is 25th August 2010.