Author Topic: Regional Account Partner, SME - Abuja Job at MTN Nigeria  (Read 265 times)

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Job Title: Regional Account Partner (SME)

Job ID: 1989

Location: Abuja, Nigeria

Division: Enterprise Solutions

Employer: MTN Nigeria Communications Limited

Job Description:

•   Establish and maintain productive business relations/ partnerships with clients to enhance MTN services and sales for MTN.

•   Assist in building an in-depth knowledge of the client’s operating environment, business drivers, objectives, strengths and challenges to be able to develop and implement solutions to meet their strategic needs.

•   Develop a contact strategy; create and maintain an account development plan for each of the allocated accounts.

•   Assist clients in understanding the value proposition and differentiations of the MTN data products and services.

•   Handle all customer requests for service successfully including fault reports and billing queries.

•   Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.

•   Monitor the completion of the end-to-end sales process – from client prospecting to bill delivery.

•   Prepare and present all sales and contractual documentation to the customer, and ensure compliance with MTN standards.

•   Ensure full integration of quality management processes within all sales activities for the allocated regional accounts, ensuring effective deployment on a day to day basis.

•   Conduct research on potential customers and potential spend profile using the data mining system and analyse industries to identify new prospects or opportunities.

•   Use relevant metrics and measures to routinely monitor performance against targets and take appropriate actions to ensure targets are met and exceeded.

•   Track and provide sales performance data to support management decision – making and provide professional advice and input to develop sales plans.

•   Ensure integrated channel management supported by appropriate systems such as the CRM; use knowledge management to increase the professionalism of account management.

•   Prepare weekly and monthly regional sales status reports.

Job Conditions:   

•   Normal MTNN working conditions

•   May be required to work extended hours

•   Tool of Trade Vehicle will be required for the Job

•   A valid driver’s license

•   May be required to work extended hours /overtime/weekends

•   80% of work is carried out on the field

•   National travel and a valid driver’s license.

•   Constantly on the road prospecting for new clients and selling more services to existing

Reporting To: Regional & SME Manager

Required Skills:   

Education:

•   First degree in Business Administration, Commerce or any other related discipline

Experience:

4 years work experience including:

•   Experience in the sales environment of a telecommunications company, preferably customer-facing

•   Exposure to strategic planning

Employment Status: Permanent

Qualification: First degree in Business Administration, Commerce or any other related discipline

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