Job Title: Field Service Representative – Upstream Chemicals
Job Number: 1315009
Location: Port Harcourt, Nigeria
Employer: Baker Hughes
Sector: Oil & Gas Services
EMPLOYMENT STATUS: Full Time Regular
ABOUT THIS JOB: Baker Hughes currently has an exciting opportunity for a Field Service Representative to join our operations in Upstream Chemicals.
KEY RESPONSIBILITIES/ACCOUNTABILITIES:
• Supports sales and service efforts to new and existing customers.
• Frequently required to make independent decisions on acceptability of measured results which determine the effectiveness of applied programs.
• Alters product dosages rates and/or changes product applications in order to meet customer defined objectives.
• Activates/deactivates feed systems on the basis of safety or performance related determinations.
• Troubleshoots and corrects systems that are out of the customer provided specifications, to determine the need to bring in additional support if the problems are determined to be too extensive or unique.
• Determines the need to order product and place product orders for customers who elect to have the order fulfillment process managed by BPC on their behalf.
• Meets with customers for schedules or ad hoc reviews of treatment program status.
• Has no revenue (sales forecast) responsibility and may support one or more account managers.
• Has more autonomy in decision making and has a greater scope of accountability in assisting customers.
• Supports multiple accounts.
• May handle more complex assignments.
• Handles special projects, as assigned.
ESSENTIAL QUALIFICATIONS/REQUIREMENTS: Bachelor's degree and work experience. 5+ years' experience.
PREFERRED QUALIFICATIONS/REQUIREMENTS
• Broad technical knowledge of company's products and services and their applications to customer needs and requirements.
• Good speaking & writing English
• Team work
• Work under pressure
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