Job Title: Telecom Business Analyst – Tanzania
Job ID: GBS-0547008
Job Location: Nigeria
Company: IBM Nigeria
Job description:
• Build and maintain client relationships both with Business and IT Heads.
• Work collaboratively with client in documenting the CBR (Client business requirements) and SOW (Statement of work).
• Engage directly with business owners for collecting business requirement.
• Prepare weekly and monthly status/review decks (ppt.) and engage with client senior executives to share project status.
• Should be able to do development on small Change Requests (with efforts less than 10 man days).
• Should be able to validate/provide feedback, on the work effort estimation, given by vendor on various projects/ change requests.
• Should take the responsibility on updating the PAW (Project Authorization Workflow) tool for project mile stones, cost case and project status on regular basis.
• Attend meeting with Group/Centralized team on status and strategies. Lead meetings where required.
• Assist design and development teams in translating the business requirements into technical specifications.
• Review and provide feedback on developed training content.
• Assist business team in conducting the User Acceptance Test.
• Assist project team in getting the required sign-offs from client.
• Be able to understand Customer pain points. Discuss with Group team to leverage internal and external solutions. Suggest viable solutions to address Customer pain points.
• Coordinate with Group team to understand, Group level projects planned for the respective OpOCs and accordingly communicate their statuses to local Business/IT team on regular basis.
• Push back the requirements which are expected to be delivered/addressed by transformation/future projects.
• Take responsibility for delivery of assignments (within the AMS scope) locally.
• Manage local partners and vendors.
Required:
• Bachelor's Degree
• At least 3 years experience in Telecommunications industry domain.
• At least 3 years experience in good understanding of BSS/OSS.
• At least 3 years experience in GSM Industry trends, issues and challenges.
• At least 3 years experience in understanding Business process, policies and procedures.
• At least 3 years experience in ability to Communicate, solve problems with a sense of ownership, enthusiasm and innovation.
• At least 3 years experience in meeting deadlines in a high pressure environment.
• At least 3 years experience in adapt to a changing environment and multi-task assignments.
• At least 3 years experience in Competing and being a team player
• English: Fluent
Preferred:
• Master's Degree in Information Technology
• At least 5 years experience in Telecommunications industry domain.
• At least 5 years experience in good understanding of BSS/OSS.
• At least 5 years experience in GSM Industry trends, issues and challenges.
• At least 5 years experience in understanding Business process, policies and procedures.
• At least 5 years experience in ability to Communicate, solve problems with a sense of ownership, enthusiasm and innovation.
• At least 5 years experience in meeting deadlines in a high pressure environment.
• At least 5 years experience in adapt to a changing environment and multi-task assignments.
• At least 5 years experience in Competing and being a team player
Click here to apply for Telecom Business Analyst Job (http://www.jobnavy.com/job/11497/telecom-business-analyst-job-at-ibm-nigeria/)