Huawei Nigeria Job Vacancy for Front Officer Manager

[Jobbers]

Huawei Technologies is a leader in providing next generation telecommunications networks for operators around the world. Huawei is recruiting for the following position:

Job Title: Post Managed Services Front Officer Manager (Network Operating Centre)

General Requirements:
•   Experience in a Telecom Engineering Company, Telecoms Vendor or ICT is preferred and is of top priority. Bachelors Degree in Electrical, Computer Science or telecommunications Engineering or relevant Degree as applicable
•   Good Customer service orientation, communication skills, good team spirit and has ability to work independently
•   Should be ready to work under pressure
•   Proficient in Microsoft Office 9Word, Excel and PowerPoint)
•   Applicants should be open to learning new skills and technology
•   Self-motivated, flexible, enthusiastic and fluent in English both oral and written
•   Must be ready for international project to the other African countries
•   Successful applicants should be goal oriented with good interpersonal and communication skills, and be a very good team player.
•   The successful applicant should be good at information gathering and analysis

Other Requirements:
•   University degree in Electrical/Telecommunications/Computer engineering
•   Minimum 5 years of experience as a NOC Manager or FO Manager in a mobile network environment
•   Flexible and responsive to changing work patterns and demands
•   Strong communication and interpersonal skills

Responsibilities:
•   Assigning work to the Front Office staff with adequate training and skills to perform the task
•   Ensuring Front Office is adequately staffed according to the service delivery requirements at the Network Operation Centre (NOC)
•   Define Front office routines, schedules and reporting based on goals and priorities
•   Coordinate work with internal and external organisation
•   Establishing working plan including network surveillance, first line support and performance report etc
•   Shift management for all Front Office staff
•   Executing Front office activities and routines according to schedules
•   Maintain shift hand over reports as well as other front office reports (daily, weekly, and monthly)
•   Handle management Escalation routines within the front office

Method of Application:
All applications must be sent via email to opaogun.bukola@huawei.com.

Applicants should specify on their applications and CVs the Job Title applying for and should save their CV with their names and job title.

All applications that do not follow the instructions above will be disqualified. Applicants that do not meet the requirements need not bother to apply

Deadline: 16th August 2011.

[Jobbers]