Examinations/Customer Service Assistant Job at British Council Nigeria

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Job Title: Examinations/Customer Service Assistant

Company: British Council

Location: Abuja, Nigeria

Job Type: Full Time

Job Field: Customer Care

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Job Desciption:

Examinations Administration: Providing administrative support in the delivery of examinations. This involves supporting colleagues in pre and post test examination administration duties. This includes exams data entry, post despatch, assisting with session planning implementation and examination invigilation.

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Customer Service: Complaints, comments and feedback are dealt with in accordance with corporate policy and the Exams Quality Standards.

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Information Knowledge Management: Manage information created and received in compliance with the Council's information management standards, policies, the UK Data Protection Principles and local legislation.

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Finance: all British Council standards for managing finances are met with relation to managing Purchase Orders, reconciling income, managing contracts and procurement.

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