Job Title: Analyst, SIM Reg Operations
Location: Kano, Nigeria
Employer: Etisalat Nigeria
Job Summary; Provide operational and administrative support to the Regional Distribution Manager (dotted line to Manager-SIM Registration Operations) to ensure smooth day-to-day running of SIM Registration teams in assigned Region
Principal Functions:
• Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in assigned Region to ensure delivery on set subscriber registration targets
• Assist Regional Distribution Manager to manage SIM Registration Supervisors in assigned Region
• Ensure responsible usage and safekeeping of all SIM Registration equipment/ tools in assigned Region
• Provide and co-ordinate first-line systems support for SIM Registration issues in assigned Region
• Ensure timely escalation and resolution of all SIM Registration-related issues and queries in assigned Region
• Assist SROs in timely pooling of registered subscriber data to central server and escalate all factors/ challenges adversely affecting the achievement of pooling targets
• Track, audit and visit Trade and SIM Registration outlets and hot-spots
• Prepare and ensure timely delivery of all reports required from SIM Registration outlets for attention of Regional Distribution Manager and SIM Registration Operations Manager
• Gather information on competition activities in SIM Registration and collate information for attention of HQ team
• Perform any other duties as assigned by the Specialist-SIM Registration Operations
Educational Requirements: First degree or its equivalent in a relevant discipline
Experience,Skills & Competencies: Minimum of one year post NYSC relevant work experience.
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