Job Title: Continuous Service Improvement Specialist
Reference: OP03
Location: Nigeria
Employer: Huawei Technologies Co., Ltd. (HUAWEI Nigeria)
Requirements:
• A graduate with 3-4 years of experience preferably in Telecom industry
• Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc)
• Ensure that improvement opportunities are identified throughout the entire service lifecycle.
• Continually align and re-align IT services to the changing business needs by identifying and implementing improvements to IT services that support business processes.
• Review. analyze and make recommendations on improvement opportunities in each lifecycle phase.
• Identify and implement individual activities to improve IT service quality and improve
• Formulate, agree and maintain an appropriate SLM structure for the Service Delivery.
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