eCommerce Subject Matter Expert Job at IBM Corporation

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Job Title: eCommerce Subject Matter Expert

Job ID: GBS-0550079

Organisation: International Business Machines (IBM) Corporation

Work country: Multiple (EG, ZA, AE, GH, SA, AO, KE, MA, NG, SN, UG)

Position type: Professional

Work city: – Any

Travel: Up to 4 days a week (home on weekends-based on project requirements)   

Job area: Consulting & Services

Business group: Global Business Services

Job category: Consultant

Business unit: ConServ   

Job role: Package Solution Consultant

Job role skillset: eCommerce

Commissionable/Sales-Incentive jobs only: No

Job description:  – IBM Global Business Services (GBS) is the world's largest consulting services organization. IBM GBS provides clients with business transformation and industry expertise, and the ability to translate that expertise into integrated, responsive, innovative business solutions and services that deliver bottom-line business value. IBM GBS provides leading transformation consulting across a range of industries as well as in the following key business function areas: Strategy and Change; Applied Technologies; Application Services; Financial Management; Human Capital Management; Customer Relationship Management; Marketing; Sales & Services; Supply Chain & Procurement, and Business Analytics and Optimization. – IBM Smarter Commerce recognizes that the sale is just one aspect of the experience. Smarter commerce places the customer at the center of all operations and turns customer insight into action, enabling new business processes that help companies buy, market, sell and service their products and services.  – IBM GBS Application Innovation Services (AIS) has established a Center of Excellence. We are seeking highly evangelists in eCommerce to provide sales, solutioning and delivery excellence across Europe, Middle East and Africa. IBM WebSphere Commerce or similar eCommerce solutions such as Oracle ATG, Hybris are a necessity.

The eCommerce Subject Matter Expert will do the following:

Business Development and Solution Development – Assist GBS teams to identify and cultivate potential eCommerce opportunities with key clients in their respective territories – Lead client workshops to help our clients understand the benefits of IBM eCommerce solutions. – Lend SME expertise to marketing campaigns, conferences and industry events.  – Collaborate cross brand, cross geo and with outside vendors to develop innovative and comprehensive solutions for IBM clients.

Sales Pursuit: – Provide Industry domain Subject Matter Expertise to assist in developing the proposed technical solution, project plan, and resource estimates – Write sections of the proposal documents, including the technical solution, roles and responsibilities, value proposition, and the cost case – Participate in preparation of proposal presentations, and present and explain the proposed solution to the customer

Delivery: – Provide SME support, perform project reviews, help troubleshoot project issues. – Provide part time "on demand" assistance to resolve critical open issues that arise throughout the delivery life cycle

This role requires regional and global travel; the ability to adapt and travel at short notice is essential. The successful professional will have expertise in IBM WebSphere Commerce or similar eCommerce solutions such as Oracle ATG, Hybris.

Help Build A Smarter Planet. Visit ibm.com/start/consulting to learn more. http://www.ibm.com/start/consulting/ais

Required:

•   Bachelor's Degree

•   At least 3 years experience in IBM's WebSphere Commerce product, or similar e-commerce solutions including Oracle ATG and Hybris

•   At least 2 years experience in Demonstrated solution defining, project roadmapping, estimating, determining resource requirements, and defining delivery models

•   At least 1 year experience in Proven participation in proposal creation and orals presentations demonstrating excellent English verbal and written skills.

•   At least 1 year experience in Managing CXO level relationships

•   English: Fluent

Preferred:

•   At least 5 years experience in IBM's WebSphere Commerce product, or similar e-commerce solutions including Oracle ATG and Hybris

•   At least 5 years experience in Demonstrated solution defining, project roadmapping, estimating, determining resource requirements, and defining delivery models

•   At least 3 years experience in Proven participation in proposal creation and orals presentations demonstrating excellent English verbal and written skills.

•   At least 3 years experience in Managing CXO level relationships

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