Job Title: Telecom Business Analyst
Company: IBM
Location: Nigeria
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IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries.
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Job description:
• Work collaboratively with client in documenting the CBR (Client business requirements) and SOW (Statement of work).
• Engage directly with business owners for collecting business requirement.
• Prepare weekly and monthly status/review decks (ppt.) and engage with client senior executives to share project status.
• Should be able to do development on small Change Requests (with efforts less than 10 man days).
• Should be able to validate/provide feedback, on the work effort estimation, given by vendor on various projects/change requests.
• Should take the responsibility on updating the PAW (Project Authorization Workflow) tool for project mile stones, cost case and project status on regular basis.
• Attend meeting with Group/Centralized team on status and strategies. Lead meetings where required.
• Assist design and development teams in translating the business requirements into technical specifications.
• Review and provide feedback on developed training content.
• Assist business team in conducting the User Acceptance Test.
• Assist project team in getting the required sign-offs from client.
• Be able to understand Customer pain points. Discuss with Group team to leverage internal and external solutions. Suggest viable solutions to address Customer pain points.
• Coordinate with Group team to understand, Group level projects planned for the respective OpOCs and accordingly communicate their statuses to local Business/IT team on regular basis.
• Push back the requirements which are expected to be delivered/addressed by transformation/future projects.
• Take responsibility for delivery of assignments (within the AMS scope) locally.
• Manage local partners and vendors.
• Ability to adapt to a changing environment and multi-task assignments.
• Self-starter requiring minimal supervision.
• Completer/finisher.
• Team player/"builder".
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Required: – Bachelor's Degree – At least 5 years experience in Telecom industry environment especially GSM – At least 5 years experience in Solution Development – At least 5 years experience in Business requirement gathering/Business Analysis – At least 5 years experience in IT project management – At least 5 years experience in Client/Relationship management – English: Fluent
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Preferred: – At least 7 years experience in Telecom industry environment especially GSM – At least 7 years experience in Solution Development – At least 7 years experience in Business requirement gathering/Business Analysis – At least 7 years experience in IT project management – At least 7 years experience in Client/Relationship management.
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