Job Title: Technical Business Operation Lead – Seychelles
Employer: International Business Machines (IBM)
Job ID: SO_DEL-0604954
Job type: Full-time Complementary
Work country: Nigeria
Position type: Professional
Work city: – Any
Travel: No travel
Job area: IT & Telecommunications (non consulting)
Business group: SO Delivery
Job category: Architect
Business unit: GeoSrvDelivery
Job role: Infrastructure Architect
Job role skillset: General
Commissionable/Sales-Incentive jobs only: No
Job description:
Support CSM from TBO competency perspective in multiple roles they are:
-Create MIS/CWN Report
-Check Daily cdrs Decoding/Processing/Rating
-Adhoc Reports
-Run Daily Roaming Operations
-EUS on Billing queries
-Send MIS Reports to Business or Local Teams
-Monitoring DB
-Manage all Applications
-Liaise with vendor for support
-Attend meeting on customer's fulfilment
Required:
• Bachelor's Degree
• At least 3 years experience in Prepaid service and tariffing
• At least 3 years experience in Business Application, Pretups and Oracle ERP
• At least 3 years experience in Postpaid system (Eulogy, etc.)
• At least 3 years experience in Reporting, CDR analysis, MIS and Business intelligence, Datawarehouse, etc.
• English: Fluent
Preferred:
• Master's Degree
• At least 5 years experience in Prepaid service and tariffing
• At least 5 years experience in Business Application, Pretups and Oracle ERP
• At least 5 years experience in Postpaid system (Eulogy, etc.)
• At least 5 years experience in Reporting, CDR analysis, MIS and Business intelligence, Datawarehouse, etc.
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