[attach=1] MARA-ISON is part of the MARA Group which is a billion dollar enterprise. Its IT Services division has been in Africa for over 14 years. The following jobs currently exist at MARA-ISON Technologies:
Job Title: Desktop Support Engineer (Level 2)
Experience: 3-5 Year
QUALIFICATION
Minimum diploma in Information Technology or related Field from a reputable institute
MANDATORY SKILLS
• Experience in a similar position from a reputable organization
• Experience with workstation/ Desktop support
• Extensive knowledge of windows XP professional and Windows 7
• Microsoft Office 2003, 2007 and 2010 suites
• Good MS Outlook Knowledge (Mail Configuration and Backup of PST)
• Basic Knowledge of Printer Hardware & Configuration
• Good Networking Knowledge (Crimping, N/W Configuration)
• Good Knowledge of Active Directory, DNS,DHCP
• Knowledge of File & Print Server
• Excellent hard ware and software troubleshooting knowledge
• Knowledge of troubleshooting Laptop's Wi-Fi connectivity
• Knowledge of Video conference system
• Desktop/laptop deployment experience
• Knowledge of systems software to determine if a malfunction is in the hardware or in the soft ware
• Ability to work in a diverse multicultural environment
• Excellent communication, analytical and writing skills with the ability to participate in a Team
ADDITIONAL KNOWLEDGE AND SKILLS
• Helpdesk Management
• ITIL
METHOD OF APPLICATION
Application is submitted online. If you are interested in and qualified for this position, please use the link below to submit your application:
Mara-Ison Technologies Job Portal (http://www.mara-ison.com/job/index.php?d=detail&lang=english&reqid=16&desig=Desktop_Support_Engineer_(Level_2)).
Deadline: Not Stated.