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Operations Manager Job at Michael Stevens Consulting


Job Title: Operations Manager

Company: Michael Stevens Consulting

Job Type: Full Time  

Experience: 5 years

Qualification: OND  

Location: Lagos, Nigeria

Job Field:  Administration / Secretarial   Hospitality / Hotel / Restaurant  


Michael Stevens Consulting – Our client, a luxury Hotel situated at Ikoyi requires the services of qualified candidates for immediate employment in the position above.


Job Description:

The ideal candidates will be responsible for:

. Business performance of the restaurant & bar, event centre and other recreation facilities

. Analyze and plan sales levels and profitability of the business

. Conduct the business operations during schedules shifts

. Organize marketing activities such as promotional events and discount schemes for clients

. Set budgets and agree with management

.Train and monitor team for efficiency and effectiveness of service

. Manage operation area in a manner that customers are satisfied and profit margin is achieved


Qualification /Skills:

. Must have a degree in Hospitality Management or Business Management degree or relevant background in customer service in similar business

. Must have a minimum of 5 years experience in similar business at a managerial level

. Must have strong interpersonal skills and a practical understanding of the business

. Must have managerial, leadership and customer service skills

. Ability to cope under pressure.

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