Job Title: Service Centre Agent
Employer: Uni-Healthcare
Function Segment: Call Center Services
Location: Ikoyi – Lagos, Nigeria
Job Number: 1511049
Job Segments: Call Center, Customer Service
Role Summary/Purpose: Participates in the daily operations of the call center
Essential Responsibilities:
• This Call Center Specialist serves as the primary contact between the customer and GEHC Service Support.
• Call Center specialists are the face of GE Healthcare to our highly valued customers.
Requirements:
• Associates degree, or equivalent work experience.
• Prior demonstrated experience working in a Customer service role.
• Demonstrated understanding of the product area as it relates to the customer segment
• Demonstrated analytical thinking/problem solving ability
• Ability to think clearly and quickly and empathize in high-pressure clinical situations
• Tenacity & creativity in handling customer issues
Deadline: 30.10.2013
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Source: Graduate Service Centre Agent Job at Uni-Healthcare Nigeria (http://www.jobnavy.com/job/25172/graduate-service-centre-agent-job-at-uni-healthcare-nigeria/)