Job Title: Product Manager – MVS
Job ID: GTS-0494815
Company: IBM
Multiple Locations: (CZ, EG, HU, PL, RU, ZA, TR, AE, TN, GH, RO, SK, PK, BG, EE, AO, HR, KE, LV, LT, MA, NG, SI, UA, RS)
Job description
1. The MVS (Multivendor Services) Networking Product Manager is in charge of developing the Alliance machines portfolio of non-IBM hardware maintenance and is delivering her/his service for one or several countries in CEE & MEA.
2. In her/his role, the MVS (Multivendor Services) Networking Product Manager needs to have an deep understanding of the TSS (Technical Support Services) service delivery capabilities, the costing structure as well as the
3. end customer business situation.
The main Product Management activities of this job role are: – develop new product ideas and evaluate them with sales and delivery – head the Alliance MVS discussion for one or several regions in CEE & MEA. – lead the definition and production of the lists prices for Alliance MVS products – lead the definition, development and deployment of the delivery channel incl . alternate delivery channels (e.g. depot repair, subcontracted on-site service, etc.) – develop the management reporting for the Alliance MVS area and provide regular updates to the TSS management – interlock regularly with other regions/IMTs/IOTs to share new Alliance MVS product ideas and process set-ups – interlock regularly with the pan-IOT offering team to share new Alliance MVS product ideas and process set-ups – actively participate in the development of pan-IOT wide offerings on Alliance MVS products from the business case phase to the delivery readiness – lead and facilitate the knowledge exchange about new business developments across CEE & MEA – promote regional expansion – analyse the Alliance MVS offering performance and define and execute business development activities – design Alliance MVS promos & marketing events together with sales & marketing – monitor and optimize the Alliance MVS admin processes (e.g. contract handling, entitlement, etc.) – define, monitor and optimise the related business processes incl. contract management (set up and changes) and back-to-back partnership agreements (fees) – analyse and optimize the Alliance MVS solution design method together with MVS solution designer colleagues, act as an Offering SME for the Solution Design community – enable the local sales team to promote the Alliance MVS portfolio incl. the appropriate and up to date documentation of the offering – where required, maintain the local/regional relationship with the external Alliance partners in cooperation with the Alliance Mgmt team
The teaming with aligned funstions such as legal, the local TSS sales teams and the respective offering functions on EMEA level is important. Each person in this product manager role has to have good management skills, good financial and marketing skills and a good insight into the TSS portfolio and the local TSS markets.
Required:
• Bachelor's Degree
• At least 2 years experience in IT Networking Sales or Technical Projects
• English: Fluent
Preferred:
• Master's Degree in Information Technology
• At least 4 years experience in IT Networking Sales or Technical Projects
If you are interested in working with the company, visit the link below to submit your open application online.
Application Link: Job Application Portal (http://u.theinfostrides.com/xHUCS)
Product Manager Job (http://www.jobnavy.com/job/4175/product-manager-job-at-ibm/)