Job Title: Network Service Delivery Lead – Sierra leone
Employer: International Business Machines (IBM)
Job ID: GTS-0598060
Job type: Full-time Complementary
Work country: Nigeria
Position type: Professional
Work city: Any
Travel: No travel
Job area: Consulting & Services
Business group: Global Technology Services
Job category: Technical Services
Business unit: Int Tech Svcs
Job role: Systems Support Specialist
Job role skillset: General
Commissionable/Sales-Incentive jobs only: No
Job description:
-University Degree in computer science – Deploy of all LAN/MAN/WAN and Internet related equipments and project.
-Work with Technical department to interface Business equipment with IP network.
-Second level support in IP network incident and problems resolution.
-Physical installation of IT equipments (Network and Servers) in Customer technical rooms.
-In charge of the security and cleanliness of IT technical rooms.
-Configures, updates and back-up of all LAN /MAN/ WAN/ and Internet equipments.
-Network equipments performance analysis to assure proper operation of IP Network
-Defines and implementation of monitoring tools
-Production of Internal Network performance dashboard
-Definitions and implementation of a proper levels of security in the setup and operation of IP Network
-Reporting of equipment and service problems to the supplier (Internal & external) and supervision of vendor resolution to completion
-Elaborate and modify procedures
-Manage IP Network capacity
-Manage IP network projects
-Knowledge of French and English
Required:
• Bachelor's Degree
• At least 2 years experience in Experience in LAN and WAN administration
• At least 2 years experience in Certification level of Cisco CCNA or equivalent
• English: Fluent
Preferred:
• Engineering
• At least 4 years experience in Experience in LAN and WAN administration
• At least 4 years experience in Certification level of Cisco CCNA or equivalent
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