Network Service Delivery Lead Job at IBM Nigeria

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Job Title: Network Service Delivery Lead – Sierra leone

Employer: International Business Machines (IBM)

Job ID: GTS-0598060

Job type: Full-time Complementary

Work country: Nigeria

Position type: Professional

Work city: Any

Travel: No travel

Job area: Consulting & Services

Business group: Global Technology Services

Job category: Technical Services

Business unit: Int Tech Svcs

Job role: Systems Support Specialist

Job role skillset: General

Commissionable/Sales-Incentive jobs only: No      

Job description:

-University Degree in computer science – Deploy of all LAN/MAN/WAN and Internet related equipments and project.

-Work with Technical department to interface Business equipment with IP network.

-Second level support in IP network incident and problems resolution.

-Physical installation of IT equipments (Network and Servers) in Customer technical rooms.

-In charge of the security and cleanliness of IT technical rooms.

-Configures, updates and back-up of all LAN /MAN/ WAN/ and Internet equipments.

-Network equipments performance analysis to assure proper operation of IP Network

-Defines and implementation of monitoring tools

-Production of Internal Network performance dashboard

-Definitions and implementation of a proper levels of security in the setup and operation of IP Network

-Reporting of equipment and service problems to the supplier (Internal & external) and supervision of vendor resolution to completion

-Elaborate and modify procedures

-Manage IP Network capacity

-Manage IP network projects

-Knowledge of French and English

Required:

•   Bachelor's Degree

•   At least 2 years experience in Experience in LAN and WAN administration

•   At least 2 years experience in Certification level of Cisco CCNA or equivalent

•   English: Fluent

Preferred:

•   Engineering

•   At least 4 years experience in Experience in LAN and WAN administration

•   At least 4 years experience in Certification level of Cisco CCNA or equivalent

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