IT Manager Job at Avis Nigeria

[Jobrib]

Job Title: IT Manager

Location: Lagos, Nigeria

Employer: Avis Nigeria

Job summary:

•   The IT Manager s role is to ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization.

•   This individual will plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department.

•   The IT Manager will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.

•   This person will also define and implement IT policies, procedures, and best practices.

Responsibilities:

Strategy & Planning;

•   Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.

Acquisition & Deployment;

•   Benchmark, analyze report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.

•   Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.

•   Develop business case justifications and cost/benefit analyses for IT spending and initiatives.

•   Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

•   Develop requests for proposal.

•   Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.

Operational Management;

•   Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.

•   Oversee provision of end-user services, including help desk and technical support services.

•   Work with stakeholders to define business and systems requirements for new technology implementations.

•   Direct research on potential technology solutions in support of procurement efforts.

•   Keep current with the latest technologies.

•   Approve and oversee projects and project portfolio.

•   Practice asset management for IT hardware, software, and equipment.

•   Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

•   Establish and maintain regular written and in-person communications with the organization s executives, department heads, and end users regarding pertinent IT activities.

Position Requirements:

•   Formal Education & Certification

•   University degree in the field of computer science and 7 years related work experience. Professional Certifications in other technology as a core component preferred.    Project management and other technology certifications may be advantageous.

•   Certifications in ITIL, A+, S+, CISCO, PRINCE2, MCITP, MSCE, MCSD etc

Knowledge & Experience:

•   Strong technical knowledge of network and PC operating systems, including computer hardware, virtualization, Active directory, Google Apps for business etc.

•   Ability to develop and implement business workflow and Process management for automation

•   Strong technical knowledge of current network hardware, protocols, and standards, including SQL databases, crystal reports etc.

•   Extensive application support experience with SAGE ACCPAC ERP, Web Design etc.

•   Proven experience in IT infrastructure planning and development.

•   Excellent understanding of the organization s goals and objectives.

•   In-depth knowledge of applicable data privacy practices and laws.

•   Strong understanding of human resource management principles, practices, and procedures.

•   Strong understanding of project management principles.

•   Proven expertise in using project management tools such as Microsoft Project, Basecamp, Primavera)

•   Knowledge of database development, including MySQL and/or MS SQL Server.

•   Strong understanding of Internet programming languages, including .net, PHP,HTML5 and C#.

•   Thorough understanding of application development methodologies.

•   Knowledge of User Interface design

•   Comprehensive experience with structuring, developing, and implementing interactive corporate Web sites.

•   Proven experience in maintaining web servers

•   Proven experience in LAN, WAN and Infrastructure Management

•   Understanding of cloud computing

Personal Attributes:

•   Strong leadership skills.

•   Excellent written and oral communication skills.

•   Excellent interpersonal skills.

•   Ability to conduct and direct research into IT issues and products as required.

•   Ability to present ideas in business-friendly and user-friendly language.

•   Ability to perform general mathematical calculations for the purpose of creating business cases, budgets, and so on.

•   Highly self-motivated and directed.

•   Keen attention to detail.

•   Proven analytical, evaluative, and problem-solving abilities.

•   Ability to effectively prioritize and execute tasks in a high-pressure environment.

•   Exceptional customer service orientation.

•   Extensive experience working in a team-oriented, collaborative environment.

Work Conditions:

•   On-call availability for remote support during unsociable hours.

•   Sitting for extended periods of time.

•   Attending relevant meetings such as Marketing, Strategic, Management and others as requested to attend/participate.

•   Supporting staff nationwide

•   Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.

•   Occasional inspection of cables in floors and ceilings.

•   Lifting and transporting of moderately heavy objects, such as computers and peripherals.

Work experience: Minimum of 7 years experience in a technology environment, including at least 3 years proven project management experience.

Other Requirements:

•   Delivery focused

•   Excellent interpersonal skills.

•   Integrity

•   Enthusiasm

•   Ability to function under pressure

•   Team building skills

•   Problem solving and analytical skills

•   Organized

•   Analytical yet pragmatic

•   Empathetic

•   Work Conditions (sitting for extended periods of time)

•   Out of hours work

•   Cross-functional project team management

•   Excellent written and verbal communication skills

Deadline: 24.09.2013

Note: Only short-listed candidates will be contacted.

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