Front Desk Officer Job at Terragon Limited

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Job Title: Front Desk Officer

Company: Terragon

Location: Lagos, Nigeria

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Terragon – An Integrated New Media and Mobile Content company based in Lagos, Nigeria with presence in Ghana, Kenya, India, UK and Mauritius currently seeks to employ a FRONT DESK OFFICER. The Group prides itself as a new media business focused on Africa. It has built a strong competence across the new media ecosystem comprising mobile, online and content.

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Responsibilities: – Respond to visitor's inquiries and direct to concerned staff. – Sort, and distribute incoming correspondence – Re-direct calls as appropriate and take adequate messages when required.  – Greet, assist visitors and the general public. – Perform other related duties as required by Team Leads and Talent and office resource – Deliver excellent customer services, at all times. – Make sure reception area is kept clean and tidy throughout the day. – Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment. – Provide administrative support to Admin Department

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Qualifications: – A Bachelor's degree in Arts/Social sciences; must have completed NYSC. – Minimum of 1 year experience of Managing front desk in a service environment, Call centre or service shop experience – Tech-savvy and comfortable in a field that combines elements of multiple disciplines (technology, marketing, etc.) – Good communication skills and Interpersonal skills. – Coordinated and Disciplined. – Attentive to details. – Excellent customer service relation.

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