Job Title: Senior ERP Analyst
Reference: 5461367
Location: Lagos, Nigeria
Organisation: Promasidor Nigeria Limited
Sector: Foods and Beverages
Objective: This role is responsible for driving ERP implementation projects and maintaining our ERP (Enterprise Resource Planning) system so that it corresponds with the actual business set-up
Responsibilities:
ERP
• Take a lead role in the selection, planning and implementation of new ERP.
• Help define the usage and integration of our ERP with other systems and implement its features and functions to meet business requirements.
• Document and understand our business requirements and configure the software applications included in the ERP system to meet them.
• Participate in selection and implementation of the Group's ERP.
Business Analysis
• Elicit requirements using best practice techniques (interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis etc.).
• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Carry out requirements management, analysis and communication.
• Be the liaison between the business units, technology teams and support teams.
Functional Analysis
Assist the functional analysis team to translate the business analysis into applications functionality, including data requirements, configuration etc.
ERP Administration
Create and maintain up-to-date ERP's user accounts, Roles, Access rights, configuration/settings/parameters, Reference data, ensuring that relevant validation and approval procedures are followed.
Testing
• Develop and execute test plans
• Validate any changes to our ERP (for problem fixing, change requests reasons or upgrades) and get appropriate sign-off before the change is put in use in the "live" environment.
• Responsible for all phases of the User Acceptance Testing process and QA as it relates to ERP configuration.
Project Management
Manage ERP related projects so that their objectives are achieved within their defined scope, quality, time and cost constraints.
Training and Communication
• Provide orientation and training to end users for all modified and new systems
• Develop and update user's manuals.
• Report issues' progress/status to the ICT Information Systems' line management and appropriately communicate these to the affected user(s), managing his (their) expectations.
General
• Coach and mentor other Analysts as well as learn from them depending on your respective skills and experiences.
• Provide comprehensive reporting and status back to management.
• Carry out any assigned food safety jobs by the head of department.
• Carry out any other responsibilities assigned by Supervisor.
Reports to: Head ICT Information Systems
Desired Skills & Experience:
Requirements;
• A Nigerian with a Bachelor's degree in Computer Science, Information Technology or any other related course and a minimum of 4 years practical functional experience with any ERP software as well as participation as an analyst in more than one ERP implementation
• Proven knowledge about FMCG industry, Supply Chain planning, Production Planning and experience with Oracle is a plus
Key Competency Requirements:
Knowledge;
• Computer or Information Science with Business orientation
• Have an understanding of the issues relevant to ERP software modules including A/R, A/P, G/L, Fixed Assets, HR, Payroll and Manufacturing
• Business Analysis background with project management experience
• Functional Analysis techniques
• Business Process Analysis techniques
• Project Management Techniques
• Detailed knowledge of at least one ERP system
• Strong understanding of Accounting rules
• Strong knowledge of BPMN 2.0 standard
• Understanding of various development methodologies
• Standard office computer tools (email, word processor, spreadsheet...)
Skills & Personal Attributes;
• Excellent analytical skills & attention to details
• Ability to abstract reality into models
• Understanding of technological issues
• Good communication skills with ability to simplify
• Ability to communicate ideas in both technical and user-friendly language
• Team spirit
• Structured writing skills
• Ability to manage priorities and handle stress
• Time Management
• Basic people management
• Ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Ability to work independently and also under a project manager
Other Requirements
Primary Work Location: Head Office
Travel in Nigeria: Occasional (0 – 30%)
Travel Abroad: Occasional (0 – 30%)
Work Cycle: Office days (Mon – Fri)
Computer Use: Extensive
Lifting Required: None
Company Description: Promasidor is a multi-local food manufacturer that has its roots firmly established in Africa. Promasidor produces, distributes and markets its quality range of products in more than 25 countries across the continent, bringing joy to millions of consumers. Promasidor's milk powders, food enhancement products and beverages are affordable, delicious and good for you. Some of our brands include Cowbell, Loya, Onga and Cowbell Choco
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