Job Title: Systems And Network Administrator
Job Code: 1021
Location: Nigeria
Organisation: FINCA International
Description:
This role will involve responsibility to ensuring that the network backbone and shared resources including servers are configured and maintained in a manner that will provide smooth operation of the IT infrastructure which supports the MIS of the organization. These include design, documentation, implementation, maintenance and support of the network infrastructure to achieve the required efficiency and to minimize downtimes at all times as per SLAs. Assures system stability, security and maximum uptime. Monitors access to system resources, and tracks connectivity and security problems. Analyzes problems and implements solutions according to organization's procedures. Performs circuit and network troubleshooting to diagnose system problems; analyzes system functionality; identifies, locates, and resolves complex network problems to ensure minimal disruption of critical applications. Monitors and reviews system log reports and network documentation. Resolves and repairs problems within scope of authority.
Duties include the following but other duties may be assigned:
• In conjunction with FINCAServices Africa, designing and recommending appropriate Network Infrastructure and technologies for FINCA Nigeria,
• Installation and maintenance of network resources such as routers, switches, firewalls and system software applications, including remote site deployments as required.
• Installation, configuration and updating network server software upgrades, file sharing and domain security protocols.
• Configuration and managing servers
• Design and manage Active Directory
• Setup, manage and enforce group policies and network security policies on the LAN, WAN and Internet
• Installation and maintenance of corporate email systems.
• Ensuring availability of the network resources at all times
• Investigate problems with network components and hardware and ensure appropriate corrective actions are taken
• Oversee and maintain content filtering solutions
• Install and maintain network cabling
• Install and maintain fiber where applicable
• Provide technical advice as required for system planning.
• Developing and maintaining network standards and keep all documentation related to the network infrastructure.
• Regular and timely reporting and escalation of all network related problems to all relevant parties.
• Working closely with outsourced vendors to implement and manage the network infrastructure
• Develop good working relationships with other members of the team and vendors
• Perform any other related duties that may be assigned from time to time.
Ideal profile:
• 3+ years of experience within a technical support environment, including hardware, software and network support.
• Experience in the use of routers, switches, hubs and other network interfaces.
• Proven ability to resolve networking problems efficiently and effectively.
• Previous experience as a network administrator.
• Knowledge working with Linux and Windows Operating Systems
• Network Storage platforms awareness
• Proven ability to work creatively and analytically in a problem-solving environment
• Proven success in contributing to a team-oriented environment
• Proven ability to balance, prioritize and organize multiple tasks
• Excellent interpersonal, written and oral communication skills
• Fluency required in English, French will be an added advantage
• A degree in Electronics or in Computer Science
• An MCSE /CCNA/CCNP or Linux Certified is added advantage
• 3+ years of experience within a technical support environment, including hardware, software and network support.
• Prior experience working in a telecom industry is an added advantage.
Key deliverables:
• FINCA information systems costs are within budget.
• FINCA is able to get a good return on investment in computerized banking systems.
• Minimum downtime on information systems.
• Users are able to utilize the information system to optimal levels.
• Timely and efficient implementation of information systems projects in the Region.
• FINCA is able to deliver services promptly and timely to customers.
• FINCA financial reports are produced accurately and timely.
• FINCA has an efficient information system.
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