IT Regional Support - DRC Job at IBM Nigeria

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Job Title: IT Regional Support – DRC (Democratic Republic of Congo)

Employer: International Business Machines (IBM)

Job ID: GTS-0604591    

Job type: Full-time Complementary

Work country: Nigeria

Position type: Professional

Work city: – Any

Travel: 25% travel annually

Job area: IT & Telecommunications (non consulting)

Business group: Global Technology Services

Job category: IT Specialist

Business unit: GTS HQ/Top

Job role: Server Support Specialist

Job role skillset: General

Commissionable/Sales-Incentive jobs only: No      

Job description:

Deploy of all LAN/MAN/WAN and Internet related equipments and project.

• Work with Technical department to interface Business equipment with IP network.

• Second level support in IP(Internet Protocol) network incident and problems resolution.

• Physical installation of IT equipments (Network and Servers) in Client technical rooms.

• In charge of the security and cleanliness of IT technical rooms.

• Configures, updates and back-up of all LAN /MAN/ WAN/ and Internet equipments.

• Network equipments performance analysis to assure proper operation of IP Network

• Defines and implementation of monitoring tools for the entire region IP Network

• Production of Internal Network performance dashboard

• Install, Administrate and give second level support of all IT Windows in Region.

• Analyze Windows Systems performance to assure proper operation all over Client place.

• Deploy of all Client's system related project

• Definitions and implementation of a proper levels of security in the setup and operation of IP Network

• Reporting of equipment and service problems to the supplier (Internal & external) and supervision of vendor resolution to completion

• Procedures elaboration and modification

Required:

•   Bachelor's Degree

•   At least 3 years experience in Elaborate and to modify procedures

•   At least 3 years experience in Participating in the definition of security procedures and implements agreed policies and procedures

•   At least 3 years experience in Giving recommendations for IP network evolution

•   At least 3 years experience in Giving input for budget elaboration and execution

•   English: Fluent

Preferred:

•   Information Technology

•   At least 5 years experience in Elaborate and to modify procedures

•   At least 5 years experience in Participating in the definition of security procedures and implements agreed policies and procedures

•   At least 5 years experience in Giving recommendations for IP network evolution

•   At least 5 years experience in Giving input for budget elaboration and execution

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