Job Title: Production/Data Processing Officer
Job ID: 10804
Location: Lagos, Nigeria
Company: Stanbic IBTC Bank Plc
Parent Company: Standard Bank Group
Sector: Banking and Finance
MAIN PURPOSE OF THE JOB
• Ensure smooth running End of day activities on application systems, take backup of databases, generate reports, print and circulate.
• Manage the Bank's Data Centres (Live and DR)
• Ensure that all work request / incidents logged in Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.
• It is imperative that the necessary housekeeping takes place on an hourly/ daily/weekly/monthly basis as per the job requirements.
• Provide high level competency with regard to application systems
KEY RESPONSIBILITIES/ACCOUNTABILITIES
• Ensure smooth Run and Support End of day processing & End of month processing on Finacle core, Finacle ODS, HP&L & MOD etc.
• Ensure backup of application databases on Sybase, Oracle, SQL Server, etc on daily basis.
• Ensure backup of Bank's third party applications.
• Ensure that backups of application databases are done as stipulated in the backup policy and loaded into disaster recovery site.
• Provide support for nightly teams .
• Development of Reports, customization and maintenance.
• Ensure projects support & Implementation.
• Support Interfacing of external Applications to Finacle Banking software.
• Support on Middle office database (MOD).
• Investigate system differences in suspense e.g. GL Suspense, Treasury Wip , Trade Finance Suspense etc.
• Implementation of change request of business applications from the Centre.
• Ensure timely handling of System / Technical Job request logged in remedy e.g. System issues, new report request etc.
• Ensure no downtime is recorded as a result service downtime on applications and peripherals .
• Ensure monitoring of databases, AIX servers and free spaces of the hard disk and file systems for performance and pro-actively prevent non-availability.
• Ensure adherence to defined IT policies and procedures.
• Ensure the timely transfer of SWIFT messages, SAP, HPL, MIS, and Adaptiv files on a daily basis.
• Ensure all backup tapes are transferred to Montgomery Vault in line with IT policy.
• Proactive monitoring of all the critical applications and peripherals
• Monitor and Report all the activities at the Data Centre.
• MasterCard files and ATM Card pin generation.
• Environment Monitoring System (Netbotz) administration.
• Ad-hoc assignments.
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