Ericsson Africa Jobs: Competency Domain Area Manager - Core MSS - Ghana, Nigeria, Uganda, SA, Kenya

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Ericsson is a multinational company with businesses in mobile and fixed networks, multimedia solutions and telecom services. Ericson is currently recruiting for the following position(s) in Africa:

Job Title: Competency Domain Area Manager - Core MSS
Job Number: 00034324
Primary Location: Accra, Ghana
Other Locations: Lagos, Nigeria;Kampala, Uganda; Johannesburg, South Africa; Nairobi, Kenya

Description:
•   The Competence Domain Area Manager main responsibility is to build up and provide competences according to presales and delivery assignments, and to drive the establishment and ongoing development of a professional service culture driving customer satisfaction and innovation.
•   Provides organizational structure, strategic direction and leadership/motivation to facilitate an efficient and focused operation, allowing the Company to meet its commitments and financial objectives.

Main Responsibilities:
•   Know his/her business: Major Core MSS&UDC projects, major opportunities, major trouble projects.
•   Manage unit dimensioning together with Head of CD in accordance with agreed resource requirements determined by TP&I&D
•   Implement processes, methods and tools in accordance with requirements
•   Build up competence in accordance with agreed OC2 plan. Develop and retain key talents.

Qualifications & Experience:
•   Education: Bachelor's degree in Engineering, Computers or Sciences.
•   At least five (5) years of pertinent experience with two (2) to three (3) years of related managerial experience (Service Delivery).
•   Fluent in English - Verbal as well as in writing
•   Knowledge in Ericsson IP, Broadband and Core product portfolio, skills in Service Delivery
•   Skills in Budget / Finance, Customer Orientation, Project Management, skills in Ericsson, Networking, skills in Quality & Process Management, Communication, Cultural Awareness, Customer Care, Leadership, Managing change, People Management, Prioritization and Planning, Teamwork, Processes

How to Apply:
Visit this link: https://tas-ericsson.taleo.net/careersection/2/moresearch.ftl
Use the 'Job Number' quoted above to search for the position.
Click on the job title for more information and application link.

Deadline: 16-Jun-11.

[Jobbers]