Job Title: Information Technology / IT Assistant
Location: Akure, Nigeria
Recruiter: Equitable Health Access Initiative (EHAI) Nigeria
Overall Job Purpose: She/he will assist the IT Officer in providing support and maintenance to EHAI's computer and network infrastructure to ensure stable operations.
Main Task:
• Assist with network and security management
• Assist with data storage architecture
• Assist with procurement and implementation of new servers, technology, etc.
• Assist with systems development
• Provide user level technical support for end users, computers, printers, etc.
• Provide user level training on daily applications used, including, but not limited to: MS Word, MS Excel, MS Outlook, MS Publisher, Adobe Acrobat, and other basic computer related skills.
• Assist with end user system updates and monitoring. Including: Patch management, spyware removal and testing, virus checking, ensuring backup of data files, etc.
• Assist with user management. (Adding and deleting users from AD, working with emails, etc.)
• Monitor printers, copiers, and fax machines to make sure they are working properly and getting regular maintenance.
• Provide High degree of professionalism and end user satisfaction and work well with others.
• Assist in research of new technologies and software that might be beneficial.
• Assist with technical documentation of systems and processes
• Assist with creation and documentation of IT systems and networks.
• Assist with the creation and documentation of technical knowledge base for common issues experienced by end users.
• Perform other duties as needed.
Knowledge, Skills and Abilities:
• Experience with MS Office products.
• Must have basic knowledge of current technologies available in the IT world.
• Experience and/or knowledge of various networking systems concepts including email, firewall, client-servers, network security, network protocols, etc.
• Previous experience with computer and printer maintenance and repair.
• Work independently and assist with multiple projects, priorities, and locations.
• Work under pressure with interruptions and challenging deadlines.
• Willingness to work with many different people.
• Ability to be courteous and helpful.
• Must show aptitude and desire to learn new skills on the job.
• Must demonstrate creativity and good design skills for different publications.
• Be able to communicate clearly and precisely, both orally and in writing.
• Work as a team member and to promote a positive work environment.
• Physical ability to perform essential job functions.
Qualification and Requirements:
• BS/BA degree in Engineering, Information Technology, Computer Science or its recognized equivalent.
• 1 – 2 years post national youth service relevant experience.
• Microsoft Certified Systems Engineer (MCSE) and/or Cisco Certified Network Associate (CCNA) certifications will be an added advantage.
How to Apply:
Interested and qualified applicants should apply online or send their Cover Letter and CV in PDF Format to ad@ehainigeria.org
Deadline: 13.11.2013
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