Information Technology Officer, MAPS - Abuja Job at FHI Nigeria

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Job Title: Information Technology Officer (MAPS)

Req ID: 14398

Location: Abuja, Nigeria

Job Sector: Health

Employer: FHI 360 / FHI Nigeria

Sector: Non-Governmental Organisation (NGO)

Overview/Responsibilities:

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology; creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. We are currently seeking qualified candidates for the position of: Information Technology Officer (MAPS)

The IT Officer will provide support and maintenance to MAPS project's computer and network infrastructure to ensure stable operations. S/he will implement new IT solutions to improve business efficiency and productivity and will maintain/support implemented systems to ensure high end-user satisfaction.

Additional Responsibilities:

•   Monitor and troubleshoot Server Systems and Networks, automated backup and restore operations and mission critical applications such as email, file/print services and other line of business applications to allow IT respond proactively to emerging problems and perform ongoing IT "housekeeping" functions.

•   Perform installations of operating systems, layered products, and third party products for multi-user computer systems that host corporate applications, databases and websites.

•   Assist and perform software installations and upgrades as required.

•   Provide IT training on a periodic basis to FHI 360 (MAPS) Nigeria staff and partner organizations.

•   Perform daily and periodic backups of all data on the servers.

•   Ensure timely updates to Server and Client Systems. Study and apply Security patches and other updates or service packs as required.

•   Make periodic visits to field offices to provide troubleshooting support, advise and build the capacity of FHI 360 (MAPS) Nigeria staff and partners in order to maintain their computers at a reasonable level of operation.

•   Work closely with developers and end users to ensure implementations match requirements.

•   Provide on-going training to end-users and update of user manuals.

•   Design, code and debug applications in various software languages.

•   Perform software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, and software reliability analysis.

•   Perform software testing and quality assurance

•   Perform other duties as assigned.

Qualifications:

Qualifications and Requirements:

•   B.E Electrical Electronics/BSc Information Technology, Computer Science or its recognized equivalent with 3 – 5 years post national youth service relevant experience.

•   MEng. Engineering/MSc Information Technology, Computer Science or its recognized equivalent, and 1 – 3 years post national youth service relevant experience.

•   Candidate must possess Microsoft Certified Systems Engineer (MCSE) and/or Cisco Certified Network Associate (CCNA) certifications.

•   Demonstrated success in multicultural environments is an advantage.

•   Experience with a multi-site network (at least 3 sites) with a minimum of 200 users is highly desirable.

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