Job Title: Application Tester – DRC (Democratic Republic of Congo)
Employer: International Business Machines (IBM)
Job ID: S_D-0603958
Job type: Full-time Complementary
Work country: Nigeria
Position type: Professional
Work city: – Any
Travel: 25% travel annually
Job area: IT & Telecommunications (non consulting)
Business group: Global Technology Services
Job category: IT Specialist
Business unit: GTS HQ/Top
Job role: Testing Support Specialist
Job role skillset: General
Commissionable/Sales-Incentive jobs only: No
Job description: Deliver top Application Support Services for the Production Environment. Act as Point of Expertise
Main Responsibilities and duties:
1. Strictly following Operation and Maintenance procedures as required by SLA when troubleshooting an application.
2. Check and Make sure of Business applications availability.
3. Daily Incident and Issues reporting to the Applications Support Team Leader.
4. Maintaining daily incident and issues log book.
5. Supporting the users of business systems by maintaining the ongoing configuration of the systems.
6. Provide functional and technical support to the end-users.
7. Provide functional Training to the end-users.
8. Provide documentation for developed application or scripts (code commenting, developer's guide, user's guide and operation manual).
9. Maintain awareness of developments and trends in Enterprise Resource Planning (ERP) systems and Applications Architecture
10. Initiate changes and continuous improvement to business processes.
High knowledge of:
• Be up-to-date with new technologies in application development field and able to quickly react to the changes
• Ability to read, write and understand technical documentation;
• Third party management and relationships
• Elaborate and modify procedures
• Participates in the analysis of users reporting and analysis requirements
• Give recommendations for MIS Evolution in the Account
Required:
• Bachelor's Degree
• At least 3 years experience in at least one relational database management system with a strong knowledge of SQL standard language
• At least 3 years experience in at least one application development language (Java, Visual Basic, C++, Delphi_
• At least 3 years experience in Working knowledge of Microsoft Windows, UNIX, Oracle, SQL Server & SQL
• At least 3 years experience in Awareness of CRM and Middleware systems
• English: Fluent
Preferred:
• Information Technology
• At least 5 years experience in at least one relational database management system with a strong knowledge of SQL standard language
• At least 5 years experience in at least one application development language (Java, Visual Basic, C++, Delphi_
• At least 5 years experience in Working knowledge of Microsoft Windows, UNIX, Oracle, SQL Server & SQL
• At least 5 years experience in Awareness of CRM and Middleware systems
Apply to this job (http://www.jobnavy.com/job/24179/application-tester-drc-job-at-ibm-nigeria/)