Job Title: Customer Service Representative – Sierra Leone
Job ID: GPS-0526397
Locations: Nigeria
Company: IBM Nigeria
Job description:
• Resolve customer queries and update customers on products and services and take ownership of any issue raised until resolution is achieved
• Achieve productivity performance standards set by the company
• Continually identify better ways of work and share this with the team and management as possible.
• Ensure customer satisfaction on every contact.
Required:
• Bachelor's Degree
• At least 1 year experience in leadership, organization and communication skills
• English: Fluent
Preferred:
• Master's Degree
• At least 2 years experience in leadership, organization and communication skills
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