Job Title: Minor Business Request Engineer – DRC- Congo
Job ID: GTS-0527157
Work Country: Nigeria
Company: IBM Nigeria
Job description
1. Analysis:
a. Customer Service Request analysis and discussion with Customer,
b. Logical design of the product (user interface, data access, security, connection with other systems, determine consequences in terms of performance, Financial costs, Human Ressources, ...),
c. Raise Technical Requirements of product to sub-contractors if required, choice of solutions among those proposed by sub-contractors) ;
2. Development:
a. Physical Development of product: data structure, scripts/programs/configuration, integration with existing systems.
b. Follow up of solution development by provider/vendor
3. Implementation:
a. Documentation: writing of manual (O&M) and validation of vendor manual;
b. Physical Environment Set up: Lan Access, Power, ... with different services
c. Follow up with Testing Team to evaluation compliance and service quality
d. Go live preparation: insure proper training and knowledge transfer to service handling operational tasks regarding the developed application.
4. Research and Development:
a. Test development methods or implementation methodes that will help decrease time for development, implementation and Go live of services;
b. Test products or applications that may present a real interest for present or future in the company.
5. Support of implemented services
a. Investigate and analyse for root cause of misrunning of live products
b. Apply corrective actions on misrunning products
Required
• Bachelor's Degree
• At least 2 years experience in one development methodology
• At least 2 years experience in one relational database management system with a strong knowledge of SQL standard language;
• At least 2 years experience in one programming language (Java EE, ...), Eclipse/NetBeans IDE
• At least 2 years experience in shell scripting (Perl, Bash script, MS-DOS scripting)
• At least 2 years experience in Telecoms Networks and nodes
• At least 2 years experience in reading, writing and understanding technical documentation
• At least 2 years experience in GSM environment
• At least 2 years experience in IT System HW , Windows and Linux operating systems
• At least 2 years experience in Java Application servers (WAS, JBoss, Glassfish, TomCat)
• At least 2 years experience in Apache Web server and DB2, Oracle, MySql, MsSql Server
• English: Fluent
Preferred
• Master's Degree in Engineering
• At least 3 years experience in one development methodology
• At least 3 years experience in one relational database management system with a strong knowledge of SQL standard language;
• At least 3 years experience in one programming language (Java EE, ...), Eclipse/NetBeans IDE
• At least 3 years experience in shell scripting (Perl, Bash script, MS-DOS scripting)
• At least 3 years experience in Telecoms Networks and nodes
• At least 3 years experience in reading, writing and understanding technical documentation
• At least 3 years experience in GSM environment
• At least 3 years experience in IT System HW , Windows and Linux operating systems
• At least 3 years experience in Java Application servers (WAS, JBoss, Glassfish, TomCat)
• At least 3 years experience in Apache Web server and DB2, Oracle, MySql, MsSql Server
Additional information
• Knowledge of French & English
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