Job Title: AMS Manager
Job Number: 1648992
Location: Lagos, Nigeria
Organisation: General Electric – GE Nigeria
Role Summary/Purpose:
-Good knowledge on Power electronics products
-Knowledge on Telecom Power Systems, Rectifiers, AC to DC converters, AMF panels Etc.
-Ability to demonstrate the understanding of business' environment, products, and customer needs
-Familiarization with local markets
-Ability to focus on growing and maintaining customer base
Essential Responsibilities:
Responsible for achieving the milestones, ensure On time deilivery committments-
-Responds quickly to customer's feedback and drives for quick resolution
-Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for each of the assigned product lines
-Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region
-Ensure prompt service delivery which includes Field Support, customer training, maintenance planning, spare parts tooling, advice on operation and seminars and symposiums
-Effectively handle technical queries from assigned customers and be knowledgeable of and sensitive to business, social and cultural issues significant to their customers
-Initiate and maintain service billing and tracking including issuance of service dispatch orders
-Negotiate applicable concessions as they arise balancing maximum benefits / satisfaction for the customer with minimal acceptable financial impact to GE
-Responsible for building strong long-term relationships with specific customers within the region
Qualifications/Requirements: – Bachelors in Engineering ( Electronics / Electrical ) – 5 + years handling after market support in power electronics domain in Africa region
Desired Characteristics: – Good Leadership and Customer Management Skills – Strong interpersonal skills – Good Communication and presentation skills – Teamwork oriented and collaborates to solve problems – Ability to learn and adopt new ways of doing things and embraces change – Ability to travel regularly to territories / regions
Click here to apply for AMS Manager Job (http://www.jobnavy.com/job/9761/ams-manager-job-at-ge-nigeria/)
AMS Manager Job at GE Nigeria has been re-advertised this month. Read the instruction above and submit your application online.
AMS Manager Job has just been re-advertised this month at General Electric (GE) Nigeria. Check the first post and submit your application online.