Job Title: Product Development Manager, Prepaid
Job ID: 1905
Job Location: Lagos
Department: Marketing and Strategy
Organisation: MTN Nigeria Communications Limited
Job Description:
• Input into the development and implementation of business strategies from a product perspective.
• Identify current and evolving opportunities for mobile operators.
• Monitor, track and evaluate strategies for customer acquisition, spend and loyalty from a product perspective.
• Manage the assigned product requirements process, including elicitation, analysis and specifications.
• Implement more efficient methods for developing product specifications and market strategies.
• Define the needs of the target segment to be delivered via prepaid platforms, and conceive wow services to meet such needs in alignment with MTNN objectives and business plan
• Create product/service requirement documents to facilitate implementation: Define, document and develop products, services, and applications for customers on prepaid platform.
• Include market requirement documents, feature descriptions, and use cases, storyboards and data flow diagrams.
• Negotiate rules with market segments and technical teams, ensuring that the customer needs are met, while optimising platforms and resources in the medium term;
• Drive the creation and execution of cross-functional project plans for product build and release.
• Manage issues and risks in projects, and proactively communicate to project team and management.
• Oversee the design, development and implementation of business and technical processes related to new products.
• Analyze campaign and customer data to provide conclusions, implications and actionable recommendations designed to improve the quality of future relationship and service to customers.
• Develop product quality acceptance criteria, and ensure compliance of all assigned developments
• Review product releases (post-implementation) to ensure that documentation and product functionality are consistent.
• Drive successful launch of product, and participate in key sales situations for the product.
• Refine products continuously to take advantage of untapped revenue opportunities within the Prepaid Segment
• Monitor, analyze and report on relevant competitors, customer and market data using primary or third party research.
• Provide insight on strategic impact of competitive actions and customer and market trends.
• Input to content, positioning, and messaging for relevant customer loyalty & product activities, ensuring that internal and external communications align with, and resonate with the target audience.
• Evaluate viability of identified partnering opportunities for complementary third-party products to broaden company's product line
• Manage suppliers (directly or indirectly) where required for product delivery.
• Input effectively to system selection and validation.
• Forecast, in conjunction with Marketing Services / Business Intelligence, business implications of new products, services, and applications
Job Conditions:
• International and national travel
• Long working hours
• Open Plan Office
Reporting To: Senior Manager ,Product Development & Support
Required Skills:
• A first degree in any Social Science discipline, Engineering or Computer Science
• 8 years work experience of which:
• 3 years experience in Product Design or Service Creation and Management, preferably within the wireless/mobile industry
• Product Development, Marketing & Project Management experience
• Marketing or Strategy Consulting
• Articulate understanding of systems, networks and mobile telecoms and mobile applications very useful
Qualification: A first degree in any Social Science discipline, Engineering or Computer Science
Click here to apply for Prepaid Product Development Manager Job (http://www.jobnavy.com/job/10031/prepaid-product-development-manager-job-at-mtn-nigeria/)