Job Title: Senior Fraud Analyst
Job ID: 1906
Job Location: Lagos
Department: Finance
Organisation: MTN Nigeria Communications Limited
Job Description:
• Manage the administration of the AML system.
• Assist SM, Subscriber Fraud to review fraud policies, processes and procedures and provides recommendation for improvement.
• Ensure compliance to laid down Mobile Money operation processes.
• Review policies relating to AML, Mobile Money and Mobile Number Portability blacklisting and whilst blowing to ensure compliance to MTNN policies.
• File accurate suspicious activity reports to banks as required by law and MTNN Mobile Money policy.
• Develop relationships to ensure AML data integrity and completeness.
• nderstand subscriber trend patterns and develop alarms to that will proactively flag suspicious transactions.
• Fine tune AML systems in line with changing trend analysis of subscribers.
• Maximise the Fraud management System to aid investigation as necessary
• Validate statistical and detailed information about commissions, service fees and taxes related to Mobile Money services; transaction pattern, profile change and compromised point and customer hotlists.
• Validate all alerts involving customer, agents, merchant, banks suspected criminal history and report finding to SM, Subscriber Fraud
• Proactively identify, evaluate and prioritise product development opportunities and advise business on its benefits.
• Follow up and ensure resolution of all investigations.
• Review business requirement specifications and user requirements for new product launches or system changes to assess the impact on revenue and fraud
• Assist to produce required reports, both periodic and ad-hoc.
• Ensure that fraud analyst compile with monitoring of the system 24 hours a day / 7days a week and report findings.
• Manage the shift calendar of the Mobile Money team.
• Ensure all fraud queries and resolutions are properly logged in the fraud management logbook.
• Prepare presentation material denoting trending, key indicators and performance impacting losses through fraud.
• Recommend tools and methods that could be deployed in combating Mobile Money fraud.
• Develop tests to challenge existing fraud processes and make recommendations for change.
Job Conditions:
• Normal MTNN working conditions
• May be required to work extended hours
• Willingness to travel at any time
Reporting To: Senior Manager, Subscriber Fraud
Required Skills:
• First degree in any numerate discipline with post graduate diploma in computer science.
• Minimum of 4 years work experience comprising any 2 combination from below;
• Minimum 2+ years in fraud prevention utilizing Anti Mobile Laundering Tool and Fraud Management System (FMS)
• Minimum 2+years in Revenue Assurance Operation / Telecom Analytics
• Minimum 2+years in E-commerce and payment
• Preference will be given to candidates with:
• 2+ years supervisory / managerial and telecommunications industry experience
• A strong background in risk/business assessment
Qualification: First degree in business related discipline, equivalent quantitative discipline or computer science.
Click here to apply for Senior Fraud Analyst Job (http://www.jobnavy.com/job/10032/senior-fraud-analyst-job-at-mtn-nigeria/)