Job Title: Branch Manager
Job ID: 364362, 364364, 362849
Location: Abuja & Other locations, Nigeria
Organisation: Standard Chartered Bank Plc
Sector: Banking and Finance
Job Description
• To deepen existing Customer relationships and maintaining operational efficiency while providing the appropriate Service Standards.
• To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
• Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit.
• To assist in managing the sales process for WB customers and selectively acquire new CB business where required.
Key Roles & Responsibilities:
SHARED DISTRIBUTION:
• Active participation in the Shared Distribution strategy to execute branch action plans for meeting cost targets and supporting revenue growth.
• Deliver the Bank's "Wealth Partner" value proposition to Customers via the "plan, build and protect" methodology.
• Ensure full Compliance with group standards, local laws and regulations, controls and procedures of the bank
PEOPLE:
• Performance Management
• Training and Development
o Job Rotation.
o Periodic coaching.
o ILDP implementation.
SALES:
Responsible for deepening sales to WB customers and selectively acquiring CB customers.
Qualifications & Skills:
• A Bachelors degree holder with sound knowledge of general banking laws and practices.
• Experience in lending propositions preparation/processing.
• Adequate management and office administration concepts.
• Competence in financial accounting/forecasts.
• Ability to plan daily/periodic operations.
• High Marketing/selling proficiency.
• Strong interpersonal/communication skills.
• Familiar with computer processing/applications.
• Sales targeting and cost budgeting.
• Monitoring and reviewing sales performance/analysis.
• Striking balance between customer's needs/requests and bank rules/policies/procedures.
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
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