Job Title: Fraud Analyst
Job ID: 1916
Location: Lagos, Nigeria
Organisation: MTN Nigeria Communications Limited
Job Description:
• Proactively identify suspicious Mobile Money transactions
• Liaison with associated banks for suspicious Mobile Money trends and transactions
• Maintain and enhance fraud policies, processes and procedures
• Ensure data completeness and integrity of the Anti-Money Laundry System (AML)
• Drive proactive analysis that will form basis for AML system fine tuning
• Achieve Mobile Money fraud reduction targets set by the business
• Day-to-day management of direct fraud personnel performance including reporting and appropriate issues escalated
• Provide a visible and friendly relationship with all associated banks, law enforce and judiciary bodies in Nigeria
• Participate in industry associations, working groups and initiatives focused on collaborative fraud prevention efforts
• Assessment of potential money laundering, terrorism funding and mitigating techniques
• Monitor transactions and implement effective internal controls
• Ensure Know-Your-Customer 'KYC' activity is tailored to Mobile Money
• Reporting transaction above specified limits to Senior Subscriber Fraud Analyst
• Fine tuning the AML to detect Money Laundering and vulnerabilities
• Proactively mitigate identified vulnerabilities
• Monitoring activities of all especially agents / retail outlets
• Ensure proper record keeping is maintained by MTNN
• Understand and analyse Mobile Money architecture and transaction flow and ensure compliance to laid down Mobile Money operation processes.
• Understand all policies relating to AML, Mobile Money and Mobile Number Portability blacklisting and whistle blowing to ensure compliance to MTNN policies.
• File suspicious activity reports to banks as required by law and MTNN Mobile Money policy.
• Monitor integrity and completeness of AML data input and output.
• Analyse subscriber trend patterns and develop alarms to that will proactively flag suspicious transactions.
• Maximise the Fraud management System to aid investigation as necessary
• Validate all alerts involving customer, agents, merchant, banks suspected criminal history and report finding to SM, Subscriber Fraud
• Proactively identify, evaluate and prioritise product development opportunities and advise business on its benefits.
• Follow up and ensure resolution of all investigations.
• Understand business requirement specifications and user requirements for new product launches or system changes to assess the impact on revenue and fraud
• Manage the shift calendar of the Mobile Money team.
• Provide input into the monthly fraud management report.
• Hands-on development and execution of acceptance and technical test on various AML implementation across MTN Nigeria
Job Conditions:
• Normal MTNN working conditions.
• May be required to work extended hours.
• Willingness to travel at any timePrompt dissemination of alert information from the AML.
• Availability of information from AML.
• Systematic analysis and evaluation of fraud related incidences.
• Reduction in fraud related activities throughout the organisation.
• Risk identification in business processes and technology.
• Effective controls in fraud impacting systems and business processes.
Reporting To: Senior Fraud Analyst
Required Skills:
• First degree or equivalent quantitative discipline
• 4 years work experience which includes any 2 combination from the following;
• A minimum of 2 years experience in telecommunications sector
• At least 2year Fraud Operational / Revenue Assurance Operations experience
• At least 2 years of analytical/policy experience
• At least a minimum of 2 years experience in E commerce or payment
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