Job Title: Front Desk / Customer Service
Locations: Lagos
Organisations: O.W.S International – Nigeria
Duties and Responsibilities:
• Responding to sales inquiries from new and existing customers.
• Attending user group meetings and trade exhibitions.
• Maintaining the company's contact database management with up-to-date contact, accurate and activity details.
• Ensuring effective internal communication within the Sales, Marketing team and Customer Support and across the company.
• Assisting to identify the opportunities for upcoming products, and for development and enhancement of existing products.
Competency Requirements:
• BSc/HND/NCE from a well known Institution of higher learning.
• Willing undergraduates
Skills and Specifications:
• Good communication, writing and customer service skills.
• Excellent problem solving and organization skills.
• Able to communicate complicated technical issues, with effective presentation skills.
• Self-motivated and flexible to work with negligible supervision.
• Excellent written and verbal communication skills.
• Good interpersonal and communication skills.
• Tenacious work attitude.
• Should be able to work as a team member. And must have the potential of a team leader.
• Should have negotiation skills to deal with different kinds of customers.
• Able to meet deadlines along with working under pressure.
• Highly innovative and proactive.
• Capable of agile cogitating to give quick and accurate response to questions.
• Should be able to handle varied tasks.
• Flexible to work anytime.
• Willing to travel on frequent basis.
• Must be self motivated to embark on sales initiatives
• Must have proven integrity
Deadline: 31st Jan, 2013.
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