Job Title: Prepaid Support Engineer
Job ID: 1924
Location: Lagos, Nigeria
Organisation: MTN Nigeria Communications Limited
Job Description:
• Perform Software Installations ensuring that Integration and Acceptance tests are carried out and produce test documents.
• Setup and Configure Promos, Campaigns, and New Value Propositions
• Provide support for prepaid applications and administer Oracle database and Linux system.
• Develop tools and monitor scripts using Perl and Unix Scripts
• Ensure that ITIL best practices are strictly adhered to.
• Implement change request/planned work on platforms using established Change Management procedures.
• Monitor systems and applications on site and remotely.
• Log, analyze, resolve and escalate faults on the platforms.
• Conduct monthly routine preventive maintenance.
• Ensure systems security and continuity of operations by carrying out regular file system and database backups.
Job Conditions:
• Normal MTNN working conditions
• May be required to work extended hours
• After hours overtime and callout when necessary
Reporting To: Team Lead, Prepaid Support
Required Skills:
• B.Sc./HND Electrical/Electronics/Computer Engineering / Computer Science/Related Disciplines
• Unix/Oracle/ITIL/Java Certifications
• Four (4) years hands-on experience in Solaris System Administration
• Three (3) years hands-on experience in Applications Development and Oracle Database Administration
• Three (3) years hands-on experience in Applications support
• Good understanding of GSM Value Added Services
Qualification:
• B.Sc./HND Electrical/Electronics/Computer Engineering / Computer Science/Related Disciplines
• Unix/Oracle/ITIL/Java Certifications
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