Job Title: Distributor Functional Service Engineer (DFSE HHP) – Aftermarket
Reference: 10-DFSE201301
Location: Lagos, Nigeria
Recruiter: Kendor Consulting – Nigeria
Company Description: A dynamic and customer focused global power solution leader specializing in a corporation of complimentary business units that design, manufacture, distribute, sales and service of engines and related technologies. These include Electrical Power Generation systems, filtrations, fuel systems, controls, air handling and emission solutions.
Job Outline: A senior Technical Engineer position to lead local technical investigations of early problems notification, identification and correction activities
Responsibilities:
• Direct/lead the initial on-site investigation of issue, consults with Global Factory DFSE to review results of initial investigation and develop any further action plans if required
• Play lead role in local technical investigations after all published technical resources have been exhausted by the local branch
• Actively use the Product Incident Report (PIR) system to report and document early warning, reliability, durability and cost of coverage issues (component failures! performance failures/service tools / repair procedures)
• Stay up to date on latest technical information through resources such as CTN broadcasts, monthly infant care / DFSE phone calls
• Proactively plan out investigation (testing needed/conditions/equipment required) Including Proper Troubleshooting and Diagnostics as per QSOL TT Trees.
Education & Requirements:
• University, or equivalent degree in Mechanical Engineering and possession of relevant certification and membership of relevant professional body will confer advantage.
• Preference is for dedicated individual with high technical quality/credibility.
• Individual should have a minimum five years' experience and a basic knowledge of the Cummins distributor service department operation,
• Knowledge of Cummins product lines and Cummins troubleshooting skills and procedures
• Strong mechanical, electrical I wiring, electronics knowledge and hands-on experience
• Strong problem solving skills and ability to carry out technical investigations
• Strong computer skills (PC programs – Word, Excel, etc.; Cummins applications – INSITE, Lotus Notes, etc.
Deadline: 5th February 2013.
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