Job Title: Engineer, Fixed Transmission
Location: Lagos Nigeria
Organisation: Etisalat Nigeria
Job Summary:
• Provide support towards proper integration of new backbone, access and leased transmission links including copper, microwave and OFC media
• Operate and maintain MUXes and ADMs in a multi-vendor environment including Huawei, Alcatel-Lucent, Nokia-Siemens, Nera (SDH, DWDM, OTN, OADM and IP)
Principal Functions:
• Provide high level technical support for Regional Field Support Engineers in the resolution of transmission faults and minimize network downtime
• Proffer solutions to repetitive transmission network faults affecting network quality and availability
• Liaise with the Regional Field Support Engineers towards the resolution of prolonged and repetitive transmission faults
• Ensure that all preventive, corrective and configuration Work Orders/ Change Requests are duly implemented and according to the Work Order/ Change Request process
• Ensure timely escalation of all inter-MSC, MSC-BSC, BSC-BSC and interconnect transmission links faults; follow up with vendors and third party service providers to ensure that faults are resolved within defined Service Level Agreements (SLAs)
• Manage and escalate all unresolved/ major faults to appropriate quarters for necessary attention
• Ensure transmission operations work undertaken by vendors/ service providers meets with Etisalat Nigeria specifications
• Manage the performance and availability of backbone and access transmission services and systems as deployed ? radio/ microwave/ OFC as well as interconnect links
• Manage bandwidth on the microwave/ fibre backbone and other transmission media for optimal performance
• Administer accurate data within the transmission database, e.g accurate tracking of RFQs and orders placed with vendors/ service providers
• Co-ordinate the acceptance testing of all delivered links
• Maintain comprehensive records of all transmission links
• Prepare and compile reports on leased, backbone and access transmission links in light of existing SLAs
• Monitor and ensure adherence to SLAs by vendors (interconnect partners, transmission link providers, etc)
• Conduct routine performance checks on the transmission links via the NMS systems in order to ensure desired Quality of Service (QoS) and customer experience
• Ensure that approved transmission optimization tasks are executed according to schedule and with minimal distortion to service
• Consistently refine operating processes, systems and platforms to facilitate continuous improvement and ensure network operations meet delivery requirements
• Perform any other duties assigned by the Manager-Transmission
Educational Requirements:
• First degree or equivalent in Electrical Engineering or any other relevant discipline
• Relevant professional qualifications/ certifications will provide an advantage
Experience,Skills & Competencies:
At least two (2) years? directly relevant post-NYSC work experience working on microwave radio installation, commissioning, operation and maintenance
Ideal candidate must be able to demonstrate:
• Excellent understanding of Alcatel-Lucent, Huawei and Nokia-Siemens microwave radio products
• Excellent understanding of OFC infrastructure operations and maintenance
• Very good understanding of various SDH/ PDH radios
• Very good understanding of GSM network
• Excellent communication and interpersonal skills
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