Job Title: Assistant Research Manager
Location: Lagos Nigeria
Organisation: TNS, a Kantar Group Company
About the company:
TNS delivers precise plans to help our clients grow. TNS is part of Kantar, one of the world's largest insight, information and consultancy groups.
TNS advises clients on specific growth strategies around new market entry, innovation, brand switching and stakeholder management, based on long-established expertise and market-leading solutions. With a presence in over 80 countries, TNS has more conversations with the world's consumers than anyone else and understands individual human behaviours and attitudes across every cultural, economic and political region of the world.
Job level: Manager/Team Leader
Job type: Client Service/Business Development
What this role has to deliver:
1.
• Obtain brief from client to ensure full understanding of nature of project
• Manage and supervise research projects. This includes drawing up a realistic timeline, completing all the necessary administrative procedures and liaise with service departments to ensure process is effectively executed. This includes briefing the relevant service departments, oversee that timelines are adhered to and regular feedback is obtained. (Service departments include project co-ordinators, sampling, translations, field workers, and telephonic interviewers and DP)
• Service clients and interact independently with clients on an ongoing basis. This includes regular communication regarding current projects, as well as relationship building to promote client retention, enhancement and growth
• Understand, control and monitor project transactions and costs and prepare costing for each project
• Help develop the research teams in terms of organizing trainings and motivating them in research environment
Communication:
• • Responsible for clear and accurate reports, presentations and
proposals
• • Actively listen and communicate openly with clients and internal teams
The knowledge and skills needed for success:
Minimum skills and knowledge: – At least a HND/B.SC or equivalent in Statistics, any of the sciences or management sciences – Excellent knowledge of MS packages usage.
Others:
• Strong persuasion skills
• Strong marketing (research) knowledge – at least 3 to 7 yrs
experience
• Seriousness and authority within the company
• Good communication and social skills, gravitas and authority with
clients
• A team builder – builds and maintains strong relationships with staff
• Excellent client relationship development skills
• Motivated to achieve business success
• Fair but tough – happy to coach and identify under performers
• Responsible for delivering business excellence
• Responsible for developing senior staff by acting as a role model
• Willing to work evenings/flexibly when required
• Big picture thinking
• Innovative and flexible approach
Deadline: 9th February, 2013.
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