Job Title: General Manager, Enterprise Technical Lead
Job ID: 1934
Location: Lagos, Nigeria
Organisation: MTN Nigeria Communications Limited
Job Description:
• Monitor regulatory requirements and its impact on day-to-day product management.
• MANCOM support of the enterprise strategy and other significant business unit
• NWG, IS, Group Enterprise Business Unit
• Multinational Companies and Strategic partnerships.
• Work closely with ES Marketing Team to conceptualize, plan and develop products
• Responsible for product support infrastructure (e.g. post sales, billing, collection..etc) and vendor management
• Product Development and Engineering: drive and coordinate with Network, IS, helpdesk and customers support
• Provide inputs to engineering planning and network teams to size up the technical specification, network, bandwidth, systems and hardware acquisition for new products, services and features development
• Monitor and manage internal costs to ensure profitability vis-à-vis internal products' and competitors' pricing
• Support in business case analysis together with GM, Enterprise Markets
• Provide technical product expertise and advice to Sales and Marketing to ensure that activities and campaigns are attuned to resolving problems or meeting objectives in a cost-effective manner.
• End-to-End technical support for ES customers (SME & Corporates)
Job Conditions: Significant local and international travel to other MTN Group Operations and other destinations as determined by business requirements.
Reporting To: Chief Enterprise Solutions Officer
Required Skills:
• Minimum of15 years working experience
• 10 years relevant industry experience with minimum of 5 years experience in business service delivery in Africa/ME region
• 8 years managerial experience
Employment Status: Permanent
Qualification:
• Business/Science degree with some commercial higher level qualification preferred.
• Possession of post graduate degree (MBA ) will be an advantage.
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