Job Title: Services Solution Sales Professional (SSSP)
Job ID: 825640-103076
Location: Lagos Nigeria
Functions: Consulting
Job Category: Services & Consulting
Industries: Computer Hardware & Software, Information Technology & Services
Organisation: Microsoft Nigeria
The Services Solution Sales Professional (SSSP) is primarily responsible for positioning, crafting and selling specific Services solutions or offerings into targeted Microsoft customer accounts.
The SSSP is:
• An overlay sales role providing a specialty sales capability at the sales location level
• Advises customer Decision Makers how to best realize the value of their Microsoft technology investment through innovation, implementation and productive use
• Responsible for marketing, positioning, crafting and selling specific consulting type service lines and offerings (advisor and consulting business areas) across accounts in a given sales location (could also be at the world-wide and area level)
• Accountable for attaining the agreed invoiced revenue quota for Product Groups (PG) 1 and 2
• May oversee the delivery of services to ensure high overall customer satisfaction
Qualifications:
• Bachelor's degree/equivalent (required) or MBA/Master's degree (preferred)
Experience:
• Solution Sales, Product Sales, Customer Relationship Management, Business Development, IT Architecture and Consultation, IT Solution Development, IT Solution Delivery.
• Career Stage 3 requires 3-5 years of related experience
• Career Stage 4 requires 5-8 years of related experience
• Career Stage 5 requires 8-10 years of related experience
Competencies:
• Building Customer Partner Relationships, Confidence, Cross-Boundary Collaboration, Drive for Results, Impact and Influence, Interpersonal Awareness, Product & Technology Expertise, Strategic Sales Planning, Team Leadership.
Training and certification:
• Complex/Solution Sales training, Sales Methodologies (equivalent to MSSP), effective Services Marketing tactics, Negotiation, Financial analysis, Enterprise Architecture fundamentals, Business Process automation, CRM (Siebel or other).
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