Job Title: Network Engineer
Reference Number: 125-NIG00014
Department: Internal Firm Services
Location: LAGOS, Nigeria
Company: PwC – PricewaterhouseCoopers International Limited (PwCIL)
Roles & Responsibilities:
. Carry out monitoring and log of network resource usage
• Escalate availability issues to superiors
• Analysing and resolving faults, ranging from a network crash to link outage
• Ensure all internal networks devices are up and running
• Monitoring the use of the web by all staff
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
• Escalate service issues that cannot be completed within agreed service levels
• Understand processes in service ticketing system by completing assigned training materials
• Support device configuration backup
Requirements:
• Must have over 3 years IT experience
• Must have an in-depth knowledge of established computer-industry network procedures for multiple platforms e.g Wide Area Network, Wireless Network, etc
• In-depth experience with operating systems platforms such as Linux, Windows 2000/2003/2008/WinXP/Win7 and deep knowledge of Microsoft enterprise application & systems, such as DNS, DHCP, AD, GPO, Encryption system (IPSEC , Kerberos) ,etc
• Good understanding of backup technology and processes such as Symantec dLO Backup, NETAPP, etc
Additional Information:
• Good written and oral communication ability
• Action planning, Motivating, Analytical mind and strong problem-solving capabilities
• Ability to work independently in a highly dynamic environment and work under intense pressure.
• Strong interpersonal and communication skills
• Ability to solve problems quickly and efficiently
• Ability to train PwC users on use of computer software and hardware in both office and classroom situations
. First degree or HND in Computer Science and computer related disciplines (Computer Science, Computer with Economics, Computer with Mathematics,
• Related Microsoft or Cisco certification
The Company: At PwC, we're proud to be recognised at delivering quality service to our clients. We have our people to thank; after all, it's their contributions – the unique talents, ideas and opinions they bring to the team – that make us the business we are. To be part of the team is to be part of something special.
Closing date: 05-Mar-13.
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