Job Title: General Manager, Enterprise Technical Lead
Job ID: 1949
Location: Lagos, Nigeria
Department: Enterprise Solutions
Organisation: MTN Nigeria Communications Limited
Job Description:
• Monitor regulatory requirements and its impact on day-to-day product management.
• Management Committee (MANCOM) support of the enterprise strategy and other significant business unit
• Network Group, Information Systems, Group Enterprise Business Unit.
• Multinational Companies and Strategic partnerships.
• Work closely with ES Marketing Team to conceptualize, plan and develop products
• Responsible for product support infrastructure (e.g. post sales, billing, collection..etc) and vendor management.
• Product Development and Engineering: drive and coordinate with Network, IS, helpdesk and customers support.
• Provide inputs to engineering planning and network teams to size up the technical specification, network, bandwidth, systems and hardware acquisition for new products, services and features development.
• Monitor and manage internal costs to ensure profitability vis-à-vis internal products' and competitors' pricing.
• Support in business case analysis together with GM, Enterprise Markets.
• Provide technical product expertise and advice to Sales and Marketing to ensure that activities and campaigns are attuned to resolving problems or meeting objectives in a cost-effective manner.
• End-to-End technical support for ES customers (SME & Corporates).
Job Conditions: Significant local and international travel to other MTN Group Operations and other destinations as determined by business requirements.
Reporting To: Chief Enterprise Solutions Office
Required Skills:
• Business/Science degree with some commercial higher level qualification preferred.
• Possession of post graduate degree (MBA ) will be an advantage
• Minimum of15 years working experience
• 10 years relevant industry experience with minimum of 5 years experience in business service delivery in Africa/ME region
• 8 years managerial experience
This vacancy expires on 3/1/2013.
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