Job Title: Specialist, Postpaid Services and Corporate Solutions
Job Location: Lagos, NIGERIA
Organisation: Etisalat Nigeria
Job Summary: Assist in the development and deployment of post-paid products and services
Principal Functions:
• Conduct research on post-paid service trends and monitor related developments in the telecommunications industry
• Assist in the design and development of concepts for post-paid services (including bundled options) in line with approved business strategy and according to customer requirements
• Assist in developing business cases for all new projects and forward for review to the Head-Core Prepaid and Postpaid Solutions
• Propose modifications to enhance existing post-paid packages and proffer recommendations for the attention of the Head-Core Prepaid and Postpaid Solutions
• Provide relevant inputs in the product rollout and implementation phases
• Develop materials for new product trainings and maintain an up-to-date database of all Etisalat Nigeria postpaid packages
• Assist in monitoring, evaluating and reporting on the performance and quality of all postpaid products and services in line with defined functionalities and specifications
• Attend unit and team meetings as required
• Prepare/ compile agreed periodic activity and performance reports for the attention of the Head-Core Prepaid and Postpaid Solutions
• Perform any other duties as assigned by the Head-Core Prepaid and Postpaid Solutions
Educational Requirements:
• First degree in a numerate discipline
• Relevant Masters/ MBA will be an added advantage
Experience,Skills & Competencies: Between three (3) and five (5) years directly relevant post-NYSC work experience, preferably in a similar role in a telecoms business environment.
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