Job Title: Support/Network Engineer
Location: Lagos, Nigeria
Organisation: Cobranet Limited
Duties and Responsibilities:
• Wireless/LAN Network Monitoring and Fault Resolution
• Provide telephonic technical support to corporate clients.
• Help customers with resolving technical problems
• Handle escalation of technical problems from call operators
Requirements for the role:
• Familiarity with WIMAX/wireless WAN networks
• Routing and Switching Experience (2 years)
• Deep understanding of networking protocols (TCP, IP, DHCP, SMTP, POP3, HTTP/HTTPS).
• Service-minded, a quick learner, a problem solver and ability to work with minimal supervision
• Excellent verbal communication (English),Good telephone manner
• Previous experience in a technical support role an advantage
Minimum Qualifications:
• University degree or its equivalent. B.Sc/HND Computer Science/Engineering or related discipline.
• Possession of CCNA is a must. Possession CCNP and CCIE etc. will be an added advantage.
• Minimum of two (2) years post NYSC qualification experience in network support.
Deadline: 11th March, 2013.
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